Digital Personalisation & Customer Journey Specialist

Company: Frasers Group
Apply for the Digital Personalisation & Customer Journey Specialist
Location: London
Job Description:

Frasers Group is transforming digital experiences across its premium brands. As a Personalisation Specialist you will drive the digital roadmap, perform data-driven analysis, and research new strategies to optimise the user journey across sites.

You will move the digital offering forward with a customer-first, evidence-based approach to help achieve group digital KPIs. Collaboration with CRM and marketing is key to delivering personalised messaging and content.

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Posted: November 9th, 2026