Customer Service Advisor
?? Location: Belfast, 5 Lanyon Place, Belfast, BT1 3BT
?? Pay: £13.97 – £32.55 per hour (depending on shift pattern)
?? Start Date: 16/11/2026
? Part-Time: 25 hours per week
Shift Patterns
?? Rotating: -week rotation)
?? Permanent Early: 06:00-14:30
?? Permanent Late: 14:30-23:00
?? Permanent Middle: 16:00-02:00
Working 5 days from 7, averaging 5.5 hours per day. All shifts include a 30-minute unpaid break.
About the Role
Join one of the UK’s leading telecoms providers as a Customer Service Advisor. You’ll handle customer enquiries, deliver excellent service, gather key information, and help customers access the support they need in a fast-paced, friendly environment.
Full Paid Training
4 weeks of full-time paid training (37.5 hours per week, Monday-Friday) before moving onto your chosen shift pattern.
What We’re Looking For
? Strong communication skills
? Customer-focused attitude
? Good attention to detail
? Ability to remain calm under pressure
? Confidence following processes and using systems
Benefits
? Competitive pay rates
? Full paid training
? Career progression opportunities
? 28 days paid holiday
? Pension scheme
? Access to Blue Arrow’s training portal
Apply Today
Looking for a rewarding customer service role with excellent training and career opportunities? Apply now and complete the short questionnaire sent to your email to fast-track your application.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
WHJS1_NI
…