Overview
In this Sales Advisor role, you help deliver an omnichannel shopping experience that blends in-store service with online options. You will embody our brand values and focus on creating a welcoming, customer-obsessed atmosphere. You will connect with local customers and the community while supporting store standards and visual presentation. You drive sales and brand awareness by staying informed on New Look offerings and collaborating with the team. This is an engaging role for someone who thrives in a fast-paced retail environment.
Responsibilities
- Deliver exceptional customer service and showcase personality through interactions
- Support omnichannel shopping by guiding customers to online options when needed
- Maintain high store standards and visually appealing environments
- Engage with local customers and community partners to drive sales and brand awareness
- Collaborate with Store Manager and team to execute the Retail Strategy
- Support Your Voice initiatives and act as a store ambassador in communications
- Assist in opening/closing as a Key Holder when trained and authorized
- Own department performance and use data to influence product recommendations
- Contribute to visual merchandising and floor moves in line with promotions
- Promote a safe store environment and adhere to Health & Safety procedures
Key requirements
- Retail experience is desirable but not essential
- Confident with people and able to communicate effectively
- Able to understand local customer needs and trends
- Team player who embraces a fast-paced, evolving retail environment
- Willingness to participate in mandatory training and comply with store policies
- Customer-focused
- Good communication
- Team player
- Omnichannel retail knowledge
- Visual merchandising
- Data-informed decision making
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