Retail Security Officer: Customer Service & Safety Leadership

Company: Mitie Group
Apply for the Retail Security Officer: Customer Service & Safety Leadership
Location: Manchester
Job Description:

Mitie Group is seeking a Support Security Officer for M&S stores in Manchester and surrounding areas. The role involves staying calm under pressure, providing professional security while delivering excellent customer service, and helping keep customers and colleagues safe.

You’ll be a visible presence in-store, using store tech and reporting tools to support operations and incident management. A valid SIA licence is desirable, with a focus on protecting people, products and the store environment.

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Posted: November 12th, 2026