Pharmacy Admin Support and Delivery Driver
Company: Everlasting Solutions Ltd
Salary: Pharmacy First Services Bonuses, Health Check and GPhC Registration Fee Paid
Location: Colchester City Pharmacy, 7 Priory Walk, Colchester, CO1 1LG
Position Type: Full-Time/Part-Time
About Us:
Colchester City Pharmacy is a trusted healthcare provider located in the heart of Colchester. Our mission is to deliver top-tier pharmaceutical services with a personal touch. We are currently seeking a dedicated and organized individual to join our team as Pharmacy Admin Support to help ensure the smooth operation of our pharmacy.
Job Summary:
The Pharmacy Admin Support role is essential in maintaining the administrative functions of the pharmacy. The ideal candidate will assist in various tasks including managing records, handling customer queries, processing payments, and supporting the pharmacist with day-to-day activities. This role is perfect for someone with strong organizational skills, a keen eye for detail, and a passion for supporting healthcare services.
Key Responsibilities:
- Customer Interaction: Greet and assist customers with general inquiries, either in person or over the phone, providing information on services, products, and prescriptions.
- Administrative Duties: Maintain accurate patient records and prescription documentation.
- Process payments and manage the cash register.
- Handle phone calls, emails, and other forms of communication.
Inventory Management:
- Assist in monitoring and managing pharmacy stock levels, including placing orders and tracking deliveries.
Prescription Management:
- Support the pharmacist by preparing and processing prescriptions, ensuring all paperwork is completed accurately.
Data Entry:
- Accurately input patient and prescription information into the pharmacy’s computer system.
Compliance:
- Ensure all administrative activities comply with legal and regulatory standards, including patient confidentiality and data protection.
Support Duties:
- Provide general support to the pharmacy team, including helping with the organization of the workspace and administrative tasks.
Qualifications:
- Education: GCSEs or equivalent required; NVQ in Pharmacy Service Skills or equivalent is a plus.
Experience:
- Previous experience in an administrative or customer service role, preferably within a healthcare or pharmacy setting.
- Familiarity with pharmacy software and systems is advantageous but not essential.
Skills:
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in using computers and office software (e.g., Microsoft Office).
- Ability to maintain confidentiality and handle sensitive information.
Personal Attributes:
- Detail-oriented with a high degree of accuracy.
- Friendly and approachable demeanor.
- Ability to work independently and as part of a team.
- Strong work ethic and reliability.
- A willingness to learn and adapt to new tasks.
Working Hours:
- Full-time and part-time positions are available.
- Must be flexible to work during pharmacy hours, which may include evenings, weekends, and public holidays.
Salary & Benefits:
- Competitive salary based on experience.
- Staff discounts on pharmacy products.
- Opportunities for career advancement and professional development.
- A positive and supportive working environment.
Application Deadline:
ASAP
Equal Opportunity:
Colchester City Pharmacy is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
Delivery Driver Requirements
- Full UK driving licence with a clean driving record.
- Reliable, courteous, and professional manner when dealing with patients, carers, and care-home staff.
- Ability to deliver medicines safely, securely, and promptly to the correct patient or authorised recipient.
- Ability to follow delivery procedures, obtain signatures or proof of delivery where required, and report delivery issues, incidents, or concerns promptly.
- Understanding of patient confidentiality during deliveries, including protecting patient information on labels, bags, and delivery documentation.
- Willingness to complete mandatory training, including delivery procedures, safe handling of medicines, safeguarding, information governance, and health and safety.
- Delivery staff should transport medicines securely and maintain confidentiality; the responsible pharmacist retains overall responsibility for ensuring medicines are delivered safely to the intended patient.
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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