Project Manager

Overview

In this hands-on Project Manager role, you will guide delivery of products, applications and services in a fast-paced, customer-focused SaaS environment. You’ll work across multiple teams to translate technical details for customers and ensure projects meet schedules and budget. The position offers strong career development and predominantly remote work with one day per month on site. You’ll join a market-leading company shaping customer experience technology and have the chance to work with innovative tools.

Pay / Benefits

• pension
• predominantly remote working
• 1 day on-site per month
• career development opportunities

Responsibilities

• Deliver products, applications and services to drive high customer satisfaction
• Collaborate cross-functionally to support customer engagement and product expansion
• Clarify and align project mandates with internal departments
• Manage risks, issues, assumptions, constraints, and dependencies across the lifecycle
• Lead project meetings and produce accurate minutes
• Oversee project budgets

Key requirements

• Experience in a customer-facing SAAS environment
• Proven ability to manage multiple projects simultaneously
• Strong organisational, administrative and prioritisation skills
• Ability to resolve or escalate issues effectively and sensitively
• Self-motivated, flexible, able to work with minimal supervision

• stakeholder management
• clear communication
• problem-solving
• SAAS project management
• PRINCE2 Practitioner or PMP (desirable)
• Scrum Master (desirable)

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