488382 National Operations Support Officer
Can you help deliver consistent, high-quality services that meet the needs of customers?
Have you got experience of supporting operational services and identifying opportunities for continuous improvement?
Are you customer-focused, organised and confident working with others to resolve issues and maintain service standards?
Support the achievement of national service consistency by maintaining processes, workflows and documentation that support this
Support the management of issues that affect the national service or products
Provide support to the National Product Manager in the management of theory test national requirements and standards, supporting regional teams to ensure their adoption
Proud member of the Disability Confident employer scheme
Company: Government Recruitment Service Salary: from £32,027 a year Hours: Full-time Location: Swansea Working pattern: Hybrid – 2 days remote Job type: Permanent Posting date: 9 Nov 2026 Closing date: 15 Nov 2026
Summary
Can you help deliver consistent, high-quality services that meet the needs of customers?
Have you got experience of supporting operational services and identifying opportunities for continuous improvement?
Are you customer-focused, organised and confident working with others to resolve issues and maintain service standards?
Essential requirements
Support the achievement of national service consistency by maintaining processes, workflows and documentation that support this
Support the management of issues that affect the national service or products
Provide support to the National Product Manager in the management of theory test national requirements and standards, supporting regional teams to ensure their adoption
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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