Night & Weekend 24/7 Customer Support Officer

Midland Heart is expanding its Customer Contact Centre in Birmingham and seeks Customer Services Officers to join on a rota basis, evenings and overnights. You will be the first point of contact for 70,000+ tenants outside office hours, handling calls and digital queries with empathy and accuracy.

Full induction, training, and development opportunities are provided, with on-site parking, 35 days annual leave, pension and healthcare benefits as part of a competitive package.

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