Customer & Business Support Officer – FLK14809
To support the Council’s drive to become a Council of the Future, we are looking to appoint on a permanent basis a positive and enthusiastic Customer & Business Support Officer who will enjoy working in an environment of continuous change and improvement.
You will work within a multi-function administration team supporting corporate customers whilst supervising small specialist sub-teams.
You must have sound planning and organisation skills and be able to work to deadlines within a busy team, ensuring excellent, consistent customer service.
You will be educated to SVQ level 3 or equivalent and have highly developed communication and IT skills, ideally being trained to intermediate/advanced level in the use of Microsoft Office.
You will work 18.5 hours per week. Working pattern is fixed; Wednesday 13:18 – 17:00, Thursday 09:00 – 17:00 and Friday 09:00 – 17:00.
This is a hybrid role however flexibility is essential as office days may, on occasion, be required at 100% of working hours in line with service needs.
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