Project Manager – Business Change

Overview

In this role you will lead end-to-end delivery of multiple business change initiatives within a London Market insurance setting. You will work closely with senior stakeholders across underwriting, operations, IT and other functions to define scope, manage governance and ensure successful delivery. The role focuses on translating business needs into actionable delivery plans, coordinating cross-functional teams and ensuring benefits realisation. This is a chance to shape how projects land in BAU during a pivotal development period for a leading insurer.

Responsibilities

• Lead end-to-end delivery of multiple business change projects across the organisation
• Develop and maintain robust project plans, managing scope, timelines, budgets, risks and dependencies
• Collaborate with senior stakeholders across underwriting, operations, IT and wider business functions
• Facilitate workshops, gather requirements and translate business needs into delivery plans
• Maintain project governance including RAID logs, progress reporting and stakeholder updates
• Coordinate multidisciplinary teams and third-party suppliers
• Oversee UAT, implementation, business readiness and transition into BAU
• Monitor outcomes and benefits realisation, identify opportunities for continuous improvement

Key requirements

• Proven experience delivering end-to-end business change projects within the London Market insurance sector
• Strong understanding of the Lloyd’s market and the wider insurance lifecycle
• Experience managing multiple projects and competing priorities
• Excellent stakeholder management and communication skills at senior levels
• Strong knowledge of project governance, planning, risk management and reporting
• Experience working across business and technology teams coordinating complex delivery
• Experience of Agile, Waterfall or hybrid project delivery methodologies
• Proactive, autonomous and adaptable to changing priorities

• stakeholder management
• communication
• proactivity
• project governance
• risk management
• RAID logs

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