Software Development Manager – Agentic AI, Alexa for Shopping (Rufus)

Overview

As Software Development Manager for the AFS Agentic team, you will guide a high-impact group building AI-powered shopping experiences on Amazon. You shape the strategic direction of agentic shopping experiences and ensure strong technical execution across product, engineering, and science partners. You’ll lead cross-functional delivery in an ambitious, high-visibility initiative that blends frontier AI with a scale of e-commerce customers. This role offers a rare chance to define the future of agentic commerce and mentor a team toward operational excellence.

Responsibilities

• Shape the strategic direction and vision for agentic shopping experiences by aligning customer needs with emerging technical opportunities
• Provide technical leadership, vision, and career guidance to grow your team
• Build an engineering culture emphasizing ownership, quality, and operational excellence
• Collaborate with engineering, science, design, product, and program management in an agile setting to deliver robust designs
• Anticipate bottlenecks, manage escalations, and balance business needs with technical constraints
• Lead a team of SDEs building scalable AI-powered software and experiences
• Partner with product, program, engineering, and science teams to clarify requirements and plan execution
• Set a strategic multi-quarter to yearly vision to improve processes and delivery of AI-powered customer experiences

Key requirements

• Experience managing a team of Software Engineers delivering scalable systems to customers
• Experience designing or architecting scalable and reliable systems
• Proven ability to deliver products in fast-paced, multi-disciplinary environments with ambiguity
• Knowledge of the full software development lifecycle, including standards, reviews, source control, builds, testing, and live-site operations
• Experience leading the definition and development of multi-tier web services
• Experience partnering with product and program management to define requirements and strategy
• Strong communication with users, technical teams, and senior leadership (preferred)
• Experience recruiting, mentoring, and growing software engineering teams (preferred)
• Experience building products leveraging large language models, generative AI, or agentic AI systems (preferred)

• Strategic thinker
• Strong communicator
• Collaborative and cross-functional
• LLMs / Generative AI / Agentic AI systems
• Scalable software architecture and design
• Multi-tier web services

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