IT Service Desk Analyst (1st line)

Company IconRandstad Delivery (GBS)
Location IconPortsmouth

Retail IT Service Desk Analyst (1st Line) Location: Portsmouth (On-site, full-time) Salary: £17.00 per hour Contract Length: 6-month contract Role Overview As a leading high-profile beauty retailer, we...Read More>>.

Posted: October 21st, 2026
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Head of Service Operations — Unified Service Desk

Company IconSoftcat
Location IconMarlow

Softcat is seeking a Head of Service Operations to lead the Unified Service Desk and to build the Service Operations team from a standing start. You will own the operational control model for live services and drive end-to-end incident, change and...Read More>>.

Posted: October 21st, 2026
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Build Engineer - Service Desk - (Hemel Hempstead)

Company IconIntellect Group
Location IconDacorum

Build Engineer – Service Desk (Hemel Hempstead)Are you the type of engineer who takes pride in precision, loves well-structured processes, and enjoys making technology just work for users? This role could be your perfect fit....Read More>>.

Posted: October 21st, 2026
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Hybrid Service Desk Coordinator — Facilities & Ops

Company IconDynamic Resourcing
Location IconSlough

Dynamic Resourcing Services Ltd is seeking a Service Desk Coordinator to support the Operations Team from home and in the Burnham office. You will handle orders, liaise with contractors and clients, log jobs on CRM, and prepare quotes and invoices...Read More>>.

Posted: October 21st, 2026
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Hybrid IT Service Desk Manager (UK)

Company IconCorporate Travel Management (CTM) UK/EU
Location IconLondon

CTM UK/EU is seeking an IT Service Manager to lead the customer service lifecycle and ensure high-quality IT services across the London region. The role combines people leadership with hands-on ITIL-aligned service delivery in a hybrid office sett...Read More>>.

Posted: October 21st, 2026
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Senior Technical Team Lead, Service Desk

Company IconCO2007 CDW Limited
Location IconPeterborough

CDW is seeking a Technical Team Leader to provide senior technical oversight on the Service Desk, leading a team of Level 1 Engineers in resolving incidents, developing Analyst capability, assuring diagnostic quality, and driving continual improve...Read More>>.

Posted: October 21st, 2026
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IT Service Desk Team Lead — Hybrid & Service Excellence

Company IconWithers
Location IconLondon

Withers is seeking an IT Service Desk Team Leader to oversee the UK and EU Service Desk, delivering high-quality, multi-channel support. The role requires holding the team to clear priorities, coaching analysts and managing escalations to uphold s...Read More>>.

Posted: October 21st, 2026
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Junior Desktop Engineer – ICT & Service Desk

Company IconHarlow Council
Location IconHare Street

Harlow Council is seeking a Junior Desktop Engineer to join the ICT team. You will be responsible for logging, diagnosing and resolving service desk tickets at first contact, with the goal of delivering timely, professional support across multiple...Read More>>.

Posted: October 21st, 2026
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IT Support Engineer / Service Desk Analyst

Company IconAWD online
Location IconBirkenhead

IT Support Engineer / Service Desk Analyst Join a supportive IT service environment where you’ll solve technical issues, keep colleagues productive and secure, manage IT assets and help new services transition smoothly into business-...Read More>>.

Posted: October 21st, 2026
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Senior IT Service Desk Lead – Hybrid

Company IconCivic Recruitment Limited
Location IconChichester

Civic Recruitment Limited in Chichester is seeking a Senior Systems Support Analyst / Team Leader for a 7-month contract with a local authority. You will act as the highest technical escalation point within the Service Desk, leading investigations...Read More>>.

Posted: October 21st, 2026
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Quality Assurance Engineer – Service Desk and Processes

Company IconWindracers Ltd
Location IconPark Gate

The Quality Assurance Engineer is responsible for supporting issue resolution, running engineering processes and improving engineering processes (with oversight from experienced Quality Assurance Engineers and the Quality Lead). Key Res...Read More>>.

Posted: October 21st, 2026
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Senior Technical Team Lead, Service Desk

Company IconCDW
Location IconPeterborough

CDW is seeking a Technical Team Leader to provide senior technical oversight on the Service Desk, guiding a team of Level 1 Engineers and Analysts through complex incidents and continual improvement to protect service performance and customer expe...Read More>>.

Posted: October 21st, 2026
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Service Desk Engineer L1 - Systems Integrator

Company IconHamilton Barnes Associates Limited
Location IconLondon

Are you looking for an exciting new opportunity? Join a leading technology consultancy with decades of experience delivering innovative IT, cloud, networking, cyber security, automation, and digital transformation solutions. Trusted by o...Read More>>.

Posted: October 21st, 2026
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First Response Engineer - Service Desk - MSP

Company IconUptime Solutions Ltd
Location IconCrawley

First Responder Engineer Initially office-based (first 6-months) and then Hybrid. What’s this role about? You will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. U...Read More>>.

Posted: October 21st, 2026
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First Line Client Service Desk Specialist

Company IconObjectway
Location IconLondon

Building on more than 30 years of business expertise, Objectway is an international wealth, banking and asset management software provider empowering clients to embrace their future challenges while providing great performance today. The...Read More>>.

Posted: October 21st, 2026
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Technology Service Desk Analyst · Manchester, UK ·

Company IconTravel Counsellors Limited
Location IconManchester

About Us At Travel Counsellors, our customers, communities, and colleagues are at the heart of everything we do. For over 30 years, we've empowered 2,200+ independent travel agents worldwide, helping them build successful businesses wh...Read More>>.

Posted: October 21st, 2026
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2nd line Service Desk Team Leader

Company IconECS Resource Group Ltd
Location IconWest Midlands

2nd line Service Desk Team LeaderSolihull, West Midlands40,000 + 20% Shift Allowance ( 48,000 OTE)Permanent 4 on / 4 off Shift Pattern12-hour shifts (7am-7pm & 7pm-7am) We're looking...Read More>>.

Posted: October 21st, 2026
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London IT Service Desk Team Lead

Company IconBloomberg
Location IconLondon

Bloomberg L.P. in London is seeking a London-based Team Leader to head the EMEA Service Desk within Employee Technology Support. You will own team performance, service delivery and escalations while ensuring a high-quality employee experience....Read More>>.

Posted: October 21st, 2026
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Service Desk Administrator: Client & Engineer Liaison

Company IconCambridge Maintenance Services
Location Icon

Cambridge Maintenance Services is looking for a Service Desk Administrator in St Ives, Cambridgeshire. This role involves liaising with clients, engineers, and subcontractors to keep systems updated, handle inquiries, and ensure a high quality of...Read More>>.

Posted: October 21st, 2026
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Senior Hybrid IT Service Desk Manager

Company IconOfgem
Location IconLondon

Ofgem is seeking an IT Service Desk Manager based in London with hybrid working (1 day a week in the office, 20% hybrid). You will lead delivery of first- and second-line IT support, manage a team, and drive service improvement to ensure reliable,...Read More>>.

Posted: October 21st, 2026
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Service Desk Coordinator - Streamline Tech Support

Company IconJANE GORSE RECRUITMENT LIMITED
Location IconOldham

Jane Gorse Recruitment Limited in Oldham, Greater Manchester, is seeking a Service Desk Administrator to join a small, dedicated team. You will be the first point of contact, coordinate engineers, and ensure service requests are managed efficientl...Read More>>.

Posted: October 21st, 2026
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Junior IT Service Desk Representative (Apprentice)

Company IconPrimary Goal
Location IconChester

You don’t need to go to university to kickstart your career! Do you want to be learning whilst you are earning and keeping up to date with the latest technology? By choosing Primary Goal as your training provider not only will you be learning...Read More>>.

Posted: October 21st, 2026
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On-Site Service Desk Analyst — Watford IT Support

Company IconCodestone Group
Location IconWatford

Codestone Group is seeking a Service Desk Analyst to join their Managed Services team on-site at a client location in Watford. This role involves being the first point of contact for technical issues and ensuring all queries are effectively manage...Read More>>.

Posted: October 21st, 2026
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IT Service Desk Specialist – 1st Line Support

Company IconHarrods
Location IconCold Ash

Harrods is seeking an IT Service Desk Analyst to join our IT team in Thatcham. The role delivers first-line technical support across all Harrods functions, handling hardware, software and devices to ensure timely resolution.You will own cal...Read More>>.

Posted: October 21st, 2026
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IT Service Desk Analyst (Redeployee Applicants Only)

Company IconCity St George's
Location IconLondon

Please note: This role is only open to redeployees at City St George's. Applications from individuals who are not redeployees will not be considered at this time. Our research is engaged, at the frontier of pr...Read More>>.

Posted: October 21st, 2026
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Senior DV Security-Cleared Service Desk Lead

Company IconProject Freelance
Location IconChippenham

CGI in Chippenham is seeking a Senior Service Desk Analyst to own complex IT support challenges and drive improvements for a critical client programme on a full-time, onsite basis.You’ll blend hands-on technical expertise with a strong cu...Read More>>.

Posted: October 21st, 2026
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Hybrid Service Desk Analyst – Incident Response & SLAs

Company IconModaxo
Location Icon

Intelliscape, part of Modaxo, seeks a Service Desk Analyst to be the first point of contact for customers, diagnosing faults and resolving issues across transport technology platforms in the UK public sector. The role emphasises accuracy, SLA adhe...Read More>>.

Posted: October 21st, 2026
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Dynamic 2nd Line Service Desk Specialist (Hybrid)

Company IconVivo Talent
Location IconEast Horsley

Vivo Talent is recruiting a Service Desk Analyst to join a busy IT team in Kingston upon Thames on an initial 3-month contract (Inside IR35). The role covers 1st and 2nd line support, handling a high volume of incidents in a fast-paced environment...Read More>>.

Posted: October 21st, 2026
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Service Desk Manager - Internal Apps (Hybrid, Cardiff)

Company IconARO
Location IconCardiff

ARO is seeking a Service Desk Manager (Hybrid, Cardiff) to lead 1st and 2nd line teams within the CCIT unit. You will drive service excellence, manage SLAs, and foster a high-performing support culture across multi-customer environments.You...Read More>>.

Posted: October 21st, 2026
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IT Service Desk Specialist — Customer-Focused Support

Company IconNhs View All Jobs
Location IconIlford

NHS Trust is seeking a dedicated IT Service Desk professional to log and resolve calls within SLAs and provide a high-quality, timely, customer-focused support service during contracted hours. The role involves logging, tracking, and escalating is...Read More>>.

Posted: October 21st, 2026
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Service Desk Analyst - Launch Your IT Career

Company IconArcona Group Ltd
Location IconEssex

Arcona Group Ltd is seeking a proactive Service Desk Analyst to join the IT team in the United Kingdom. The ideal candidate has around 2 years of IT support or service desk experience and aims to develop technical skills through an apprenticeship...Read More>>.

Posted: October 21st, 2026
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Bilingual Service Desk Analyst – English & German (Hybrid)

Company IconIntuition IT Solutions Ltd
Location IconChester

Intuition IT Solutions Ltd in Chester is seeking a Service Desk Analyst for a hybrid, contracted role (Inside IR35). The position focuses on first-line support, incident logging, and ensuring SLAs are met.Fluency in English and German is re...Read More>>.

Posted: October 21st, 2026
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Global IT Service Desk Analyst — Impactful Support

Company IconAHK Group
Location IconLiverpool

Alfred H Knight is seeking a Service Desk Support Analyst to join the Group IT Department in Prescot, Liverpool. You will be the first point of contact for colleagues worldwide, triaging incidents and translating technical issues into user-friendl...Read More>>.

Posted: October 21st, 2026
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2nd Line IT Service Desk Analyst – On-Call

Company IconSituations Vacant Ltd
Location IconNorthampton

Situations Vacant Ltd in the UK is seeking a 2nd Line Service Desk Analyst to join the IT Department. Based in Brixworth, Northamptonshire, the role offers a salary of £28,000 per annum and the chance to support and improve IT services across the...Read More>>.

Posted: October 21st, 2026
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On-Site IT Service Desk Specialist - Cloud Support

Company IconKirklees Metropolitan Council
Location IconRochford

Essex County Council is recruiting an IT Support Officer for Rochford District Council on a full-time, temporary contract. The role is on-site at Launchpad, Airport Business Park, Cherry Orchard Way, Rochford, with hours Monday–Thursday 08:30–...Read More>>.

Posted: October 21st, 2026
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Onsite IT Service Desk Analyst — Customer Focus

Company IconDFS
Location IconDoncaster

DFS Group in Doncaster is seeking an IT Service Desk Analyst to be the first point of contact for technical support, ensuring a friendly, efficient service and resolving incidents to keep colleagues productive. This office-based role runs 8 am–6...Read More>>.

Posted: October 21st, 2026
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2nd Line IT Service Desk Site Engineer

Company IconBlenheim Schools
Location IconMilnsbridge

Empowering Every Learner, Inspiring Every Day Job Title: 2nd Line IT Service Desk Site EngineerLocation: Huddersfield Grammar, Luck Lane, Huddersfield, HD1 4QXSalary: £17,500 per annumHours: 18.75 hours p...Read More>>.

Posted: October 21st, 2026
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IT Service Desk Specialist — Windows & 365 Support

Company IconGenuit Group plc
Location IconLondon

Genuit Group plc is seeking an IT Service Desk/Technical Support professional to act as first point of contact, log and manage tickets, diagnose issues, and provide guidance on apps, hardware, and security. The role includes delivering timely serv...Read More>>.

Posted: October 21st, 2026
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IT Service Desk Analyst: First-Line Support

Company IconBelmont Recruitment
Location IconNorwich

Belmont Recruitment are seeking an experienced Service Desk Analyst for a temporary role in the Norwich area. The post is a three-month assignment, working 37.5 hours per week, Monday to Friday.The successful candidate will provide first-li...Read More>>.

Posted: October 21st, 2026
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Service Desk Specialist – Proactive IT Support & SLAs

Company IconMethods
Location IconLeeds

Methods Business and Digital Technology Limited is seeking a Service Desk Analyst to deliver high‑quality support across multiple channels, owning and resolving incidents throughout the lifecycle. You will communicate effectively with customers,...Read More>>.

Posted: October 21st, 2026
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IT Service Desk Lead — Hybrid & AV Support

Company IconGlobal Resourcing
Location IconLondon

Global Resourcing is recruiting an experienced IT Support Manager for a not-for-profit in London. You will lead the technology support service, ensuring users have reliable, accessible and well-supported technology.This hands-on service lea...Read More>>.

Posted: October 21st, 2026
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Hybrid Service Desk Analyst — Elevate IT Support

Company IconCastle Trust Bank
Location IconLydney

Castle Trust Bank is seeking a Service Desk Analyst to be the first point of contact for technical issues across Windows 11, M365 and corporate devices. You will build and maintain desktop clients, manage user accounts and support a hybrid cloud e...Read More>>.

Posted: October 21st, 2026
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Service Desk Supervisor: Lead IT Support (Contract)

Company IconWinston Taylor
Location IconLondon

Winston Taylor is seeking a Service Desk Supervisor for a 6-month fixed-term contract. You will oversee the daily IT Service Desk operations, coach analysts, and act as escalation point for complex inquiries, ensuring robust ticket management and...Read More>>.

Posted: October 21st, 2026
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Service Desk Analyst — IT Support & Problem Solver

Company IconMethods
Location IconLondon

Methods Business and Digital Technology Limited is seeking a Service Desk Analyst to provide high-quality support across multiple channels, classify incidents, and coordinate timely resolutions for client environments. You will work with incident...Read More>>.

Posted: October 21st, 2026
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2nd Line IT Service Desk Site Engineer

Company IconFIRSTGROUP PLC
Location IconLeeds

Empowering Every Learner, Inspiring Every Day Job Title: 2nd Line IT Service Desk Site Engineer Location: Huddersfield Grammar, Luck Lane, Huddersfield, HD1 4QX Salary: £17,500 per annum Hours: 18.75 hours per week | Monday to Friday Contract:...Read More>>.

Posted: October 21st, 2026
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Principal Service Desk Analyst - IT Incident Specialist

Company IconMethods
Location IconManchester

Methods Business and Digital Technology Limited is seeking a Principal Service Desk Analyst to provide advanced support across Microsoft technologies and cloud platforms, while mentoring the team and driving proactive problem resolution.You...Read More>>.

Posted: October 21st, 2026
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Service Desk Specialist – 1st Line IT Support

Company IconNECSWS
Location Icon

NEC Software Solutions is seeking a First Line IT Support specialist based in the Hartlepool office. The role covers core day shifts, 8am-4:30pm or 8:30am-5pm, with responsibilities including logging incidents, providing 1st line diagnostics, and...Read More>>.

Posted: October 21st, 2026
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IT Service Desk Specialist — 1st Line Support

Company IconSpicerhaart Group Ltd.
Location IconColchester

Spicerhaart Group Ltd. is seeking an IT Service Desk Analyst to join our Group IT Services team in Colchester. You will deliver 1st line support to our branch network users, handling 40+ technical calls daily, troubleshooting IT and telecom issues...Read More>>.

Posted: October 21st, 2026
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Service Desk Engineer - Inspiring Vet Care UK

Company IconInspiring Vet Care UK
Location IconBath and North East Somerset

About Us IVC Evidensia is the UK and Europe's leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners. At IVC E...Read More>>.

Posted: October 21st, 2026
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Service Desk Supervisor (6 Month FTC)

Company IconLarbey Evans Ltd
Location IconLondon

Job Description Service Desk Supervisor (6 Month FTC) Hugely successful global law firm is looking for a Service Desk Supervisor to join the team on an initial 6-month fixed-term contract, supporting the Service Desk through a high per...Read More>>.

Posted: October 21st, 2026
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