IT Service Delivery Lead: Change & Delivery

Company: American Express Global Business Travel
Apply for the IT Service Delivery Lead: Change & Delivery
Location: Manchester
Job Description:

Amex GBT is hiring in Manchester, United Kingdom for a Service Delivery Manager to lead end-to-end technology implementations and process improvements. You will partner with stakeholders to identify challenges and design comprehensive solutions while coordinating across technical teams, service desk staff and end-users.

The role requires strong project management, IT service delivery expertise, and ITIL/PM certifications plus experience in complex IT environments.

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Posted: October 21st, 2026