Retail Department Lead: Inspire Teams & Customer Experience

JD GROUP is seeking an experienced store leader to help drive performance at our Gateshead location. You will support the Store Manager by coaching and developing a high-performing team, ensuring outstanding customer service and strong store standards.

You will contribute to achieving sales targets, manage day-to-day operations, oversee hiring and training, and maintain a safe, compliant environment. The role requires a proactive, customer-focused mindset and the ability to lead with a

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