HR Business Partner

Overview

As an HR Business Partner for VOIS in Western Europe, you translate business priorities into a cohesive people agenda. You partner with senior leaders across VOIS Technology Onshore, OPC and VCI to shape organisation design, workforce planning and talent strategies. You’ll drive AI and automation-related people decisions, design capability plans and support large-scale transformation with data-informed governance. This role blends strategic influence with hands-on delivery to build high-performing, autonomous teams in a global setting.

Pay / Benefits

• hybrid working
• international exposure
• senior stakeholder engagement
• large-scale transformation experience

Responsibilities

• Align people priorities with business and commercial aims across VOIS Technology Onshore, OPC and VCI.
• Develop multi-year people and capability plans with governance and measurable outcomes.
• Coach leaders on workforce, organisation, and transformation decisions, ensuring practical, evidence-based guidance.
• Lead workforce planning, budgets, and location strategy including right-shoring and efficiency initiatives.
• Drive AI and automation workforce strategies, including reskilling and responsible implementation.
• Identify critical capabilities and build/buy/borrow redeployment plans to close gaps.
• Enhance leadership effectiveness and increase business self-sufficiency through people-management capability.
• Utilise workforce analytics and market insights to inform interventions on attrition, engagement, and costs.
• Lead organisation design and transformation activities, including operating models and role clarity.
• Assess change impacts, manage risks, ensure legal/compliance requirements, and coordinate change communications.
• Strengthen succession planning and talent pipelines for senior roles.
• Collaborate with Talent Acquisition on strategic hiring and diversity outcomes.
• Facilitate performance and talent calibration, promoting fair decision-making.
• Coach leaders on performance, development, accountability, and continuous improvement.
• Analyze engagement data to identify root causes and drive actions.
• Promote inclusive leadership and equitable development opportunities.
• Partner with specialist teams on complex employee matters with governance and confidentiality.
• Lead or contribute to cross-functional and cross-country people programs with timely delivery.

Key requirements

• Significant HRBP experience in a large, international organisation.
• Proven ability to operate with senior leaders and deliver practical business outcomes.
• Experience supporting Technology, Operations or capability-led functions across multiple countries.
• Expertise in workforce planning, organisation design, transformation, talent management, succession planning and employee relations.
• Ability to translate business strategies into workforce and talent solutions.
• Strong understanding of diversity, equity and inclusion with data-driven representation improvement experience.
• Commercially minded with strong analytical skills and ability to convert data into insights.
• Stakeholder engagement, influencing, coaching, facilitation and matrix environment navigation.
• Good judgement, integrity and discretion with sensitive situations.
• Ability to prioritise across multiple priorities and time zones.
• Fluency in English (written and spoken).
• Graduate-level qualification or equivalent professional experience.
• Recognised HR qualification or professional accreditation is desirable.

• stakeholder management
• influencing
• coaching
• workforce analytics
• data-driven decision-making
• change management

…