Senior Service Introduction Lead – Digital Operations & Transition

National Highways is recruiting for a Senior Service Introduction Manager to lead the Service Introduction function within Digital Corporate and Shared Services. You will manage a team, ensure operational readiness, and drive governance across Service Design, Transition, AiS and EOS to deliver resilient live services.

You will build strong relationships with senior stakeholders, manage risks and dependencies, and promote consistent application of SI processes across programmes, projects and

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