Elsevier seeks a Senior Business Analyst to identify and deliver AI innovations across Salesforce platform ecosystems, including Agentforce, Data Cloud, and MCP-based integrations. You will gather requirements, define user stories, and align business needs with emerging AI capabilities in a fast-paced environment.
You will partner with product and engineering teams to scope use cases, ensure data readiness, and maintain strong stakeholder communication while promoting responsible AI practices.
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