Internal Business Development Manager

Overview

As Internal Account Manager you will oversee a broker panel aligned to the National Trading Centre, driving profitable growth through strategic relationship management. You will be the main broker interface, developing the panel to meet business objectives and deliver profitable outcomes. You’ll plan, forecast, and manage accounts to hit sales and profitability targets, while leading campaigns and reviewing progress with senior management. This role combines relationship leadership with a strong focus on performance and cross-functional collaboration in a large insurer context.

Pay / Benefits

• hybrid work arrangement (some days in office, some remote)
• equal opportunities employer

Responsibilities

• Manage a panel of broker accounts with GWP between £100k–£400k and maintain high performance.
• Serve as the primary interface for broker relationships within the National Trading Centre.
• Present the NTC proposition to broker panel accounts and align activities with growth targets.
• Regularly review broker strategic plans and report progress to NTC senior management and regional teams.
• Forecast and manage the broker panel to achieve sales, profitability, and growth objectives.
• Lead sales campaigns across brokers to achieve KPIs and campaign targets.
• Conduct profit reviews and lead discussions with brokers to optimise profitability.
• Monitor initiative progress and take remedial actions to sustain targets.

Key requirements

• Manage 25–35 external broker relationships, each with GWP > £100k.
• ACII qualification or equivalent (preferable) with underwriting and risk management understanding.
• Degree level education or equivalent (preferable).
• Strong product knowledge across Property Owners, Commercial SME, and Mid-Corporate.
• Excellent communication, interpersonal, and senior-level relationship skills.
• Proven sales, negotiation, and business development experience in insurance or financial services.
• Strong understanding of profitability, pipeline management, and account planning.
• Highly motivated, results-driven, and capable of cross-functional teamwork.

• relationship management
• communication
• negotiation
• underwriting and risk management
• pipeline management
• account planning

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