People Operations Manager

People Operations Manager

Application Deadline: 20 October 2026

Department: People Experience

Employment Type: Permanent – Full Time

Location: The Grange

Compensation: £37,000 – £41,000 / year

Description

Job title: People Operations Manager

Responsible to: Interim Head of HR

Based: Hybrid – The Grange, Saunderton, Princes Risborough

Contract: Permanent

We are looking for a People Operations Manager to lead the day-to-day delivery of our people operations, ensuring effective processes, strong systems and a positive experience throughout the employee lifecycle. You’ll oversee recruitment activity, support managers to recruit great people, and work with colleagues to continuously improve how our people services are delivered.

Key Responsibilities

• Leading the day to day operations of the People and Culture team
• Line management of the People Team Executive
• Oversee employee data management and HR System accuracy (Sage People and payroll interface)
• Support the allocation of team resources to ensure Service Level Agreements (SLAs) are met and projects are managed
• Manage the recruitment process in collaboration with the People Team Executive
• Manage the monthly payroll process with the People Team Executive
• Support the People and Culture team with policies and procedural aspects for employees
• Drive continuous improvement of people operations, identifying automation or efficiency opportunities

Skills, Knowledge and Expertise

• Organisational and process improvement skills
• Project management
• Talent attraction and recruitment
• People team experience including HR Systems
• Excellent communication and interpersonal skills
• Proficient use of Excel and PowerBI to create and maintain people dashboards
• Understanding of people related policies and procedures

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service
• Day off for your birthday
• Defined contribution group personal pension plan
• Enhanced sick pay
• Enhanced maternity, paternity and adoption pay
• Eye care
• Hearing tests
• Learning and Development opportunities
• Discounts on merchandise at Hearing Dog gift shops
• Pet Dog Policy

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