IT Service Management Lead — Hybrid Role | ITIL Excellence

East Midlands Combined County Authority is seeking an experienced IT Service Management Lead to shape ITIL-aligned processes, oversee major incidents and service requests, and drive continual improvement across ICT services. The role reports to the Head of ICT Service Delivery and supports delivery of high-quality public services across the region.

Hybrid working (3 days remote) in Chesterfield, salary £44,075 to £49,282, full-time, permanent.

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