Pod Team Lead – Customer Service & Operations

Company: Screwfix
Apply for the Pod Team Lead – Customer Service & Operations
Location: Newton Aycliffe
Job Description:

Screwfix is hiring a Pod Supervisor in the United Kingdom. This role is open to full or part-time applicants and focuses on leading the Pod team, delivering exceptional customer service, and driving sales initiatives across our store environment.

You will guide customers using in-store tech (tablets, app, website), manage stock and cash controls, and contribute to an improved customer experience while meeting store KPIs.

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Posted: October 22nd, 2026