Frontline Customer Care Leader | Hybrid & High-Impact

Wrisk is seeking a Customer Care Lead to oversee day-to-day operations of our frontline team. You will work with the Customer Care Manager, trainers, and agents to keep the team motivated, compliant, and performing at a high level, driving new business opportunities and renewals.

You will support processes, maintain service standards, and foster a collaborative, inclusive environment where the team can excel while ensuring records are accurate and audit-ready.

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