Market Executive, Europe(MJ003820)

Overview

In this role, you will support hotel partners and the supply network to strengthen relationships and drive market performance. You will work with Market Managers to manage hotel accounts, activate hotels, and coordinate cross-functional efforts to deliver timely content and promotions. You will analyze data to identify trends, inform decisions, and translate insights into actions that boost supplier performance. This is a hands-on position in London that combines relationship-building, data-driven decision-making, and operational execution to help expand Trip.com Groups European hotel partnerships.

Pay / Benefits

• flexible work arrangement
• global career opportunities
• internal transfer encouraged
• learning opportunities for leadership and professional growth
• team events and holidays/greetings
• dynamic and multilingual team

Responsibilities

• Provide administrative support to hotel partners and the hotel supply network
• Maintain relationships with chain hotel partners and coordinate with other departments on projects
• Work with Market Managers to manage hotel accounts for inquiries
• Train hotels on using the extranet, and managing rates and availability
• Assist in activation of hotels in consultation with Market Managers
• Prepare business review reports as needed
• Coordinate merchandising activities for hotel partners with special deals and promotions
• Ensure timely and accurate delivery of content and photos for hotels
• Handle ad-hoc administrative requests and operational tasks

Key requirements

• 3+ years in sales, account management, business development, or revenue-related roles in hospitality/tourism
• Fluency in English (written and spoken)
• Strong data-driven and analytical mindset with ability to translate insights into actions
• Excellent presentation and communication skills for stakeholder engagement
• Strong relationship-building skills to establish trust and partnerships
• Highly organized, self-motivated, and capable of prioritizing multiple tasks
• Proactive, goal-oriented, and ownership-driven
• Commercially minded with use of data and market insights to drive decisions

• excellent communication
• stakeholder engagement
• relationship-building
• data analysis
• data-driven decision making
• ability to interpret data and identify trends

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