24/7 IT Service Desk Apprentice – Learn, Support, Grow

Company: QA
Apply for the 24/7 IT Service Desk Apprentice – Learn, Support, Grow
Location: Swindon
Job Description:

QA is seeking an apprentice to provide 24/7/365 IT support for end users, under supervision of senior engineers. You will troubleshoot, document, and assist with knowledge base development to improve self-service.

This entry-level role suits recent graduates or early IT career entrants. The program emphasizes customer service, professional demeanor, and adherence to ITSM practices such as SLAs and ITIL guidelines.

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Posted: October 23rd, 2026