IT Service Desk Analyst – London (Onsite, Level 1/2)

DXC Technology in London is seeking a Service Desk Analyst to provide Level 1–2 IT support across the organisation within an ITIL-aligned service desk. You will diagnose incidents, manage tickets in our ITSM system, and ensure high-quality, timely resolutions to keep users productive.

The role focuses on strong customer service, clear communication, and effective collaboration with resolver teams. Onsite five days a week with opportunities for growth and certifications.

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