24/7 Customer Wellbeing Advisor — Crisis Support

Company: Nottingham Community Housing Association Limited
Apply for the 24/7 Customer Wellbeing Advisor — Crisis Support
Location: Nottingham
Job Description:

Nottingham Community Housing Association Limited (NCHA) seeks a compassionate Customer Wellbeing Agent to support customers in crisis through our 24/7 wellbeing helpline. This office-based role at Clifton will involve responding to emotional distress calls, managing assistive technology alarms and coordinating safeguarding actions when needed.

Training will be provided for equipment installation. Working 35 hours across 4 days per week to cover a 24/7 service; the ideal candidate is calm,

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Posted: October 23rd, 2026