Business Development Manager

Overview

In this role you will lead consultant engagement and referrals to drive revenue growth for The Hospital of St John and St Elizabeth. You will partner with senior leadership to shape the consultant engagement strategy, expand cross-service referrals, and outperform targets in a private hospital setting. The position sits at the intersection of business development and hospital leadership, with a high-impact remit that supports our charitable hospice funding. You will work closely with cross-functional teams to deliver measurable results.

Responsibilities

• Act as principal liaison to the consultant body to grow and retain referrals across all service lines
• Target and recruit new consultants; shift activity from competitor sites
• Manage two Business Development Officers; ensure consistent, effective delivery
• Analyze market and utilization data to identify relationship priorities
• Prepare monthly reports on new business opportunities and pipeline progress
• Shape the hospital’s consultant engagement strategy with Head of Patient Services, Commercial Director and Head of Marketing
• Own issue resolution between consultants and hospital leadership with clear follow-up
• Facilitate consultant specialty group meetings and drive cross-specialty referral opportunities
• Maintain detailed, accurate records in the CRM system

Key requirements

• Substantial experience in an independent/private hospital setting
• At least five years in a business development, sales, or consultant liaison role at senior level
• Results-driven with a track record against growth targets
• Comfortable with utilization data, market demographics, and referral patterns
• Diploma level or above in marketing or management
• Familiarity with CRM systems and pipeline management
• Outstanding interpersonal skills, sound judgement, resilience in a fast-paced consultant-facing environment

• Interpersonal skills
• Judgement
• Resilience
• CRM systems
• Market intelligence
• Pipeline management

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