Quality Assurance & Operational Risk Leader (First Line)

Castle Trust Bank is seeking an experienced Quality Assurance & Operational Risk Manager to lead the first line QA and risk frameworks. The role, based in Basingstoke with hybrid working, focuses on maintaining high customer outcomes through robust QA and risk controls.

You will lead a small team, drive calibration and reporting, and partner with Risk, Compliance and Operations to strengthen resilience and regulatory compliance.

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