The Acorn Group is seeking an IT Support Technician to join our fast-paced team in Liverpool City Centre. You will be the first point of contact for IT issues and security incidents, delivering deskside and remote support while aiming for first-time resolution.
You will handle incident management, AD administration, patching, and backups, ensuring SLAs and KPIs are met. We offer 37.5 hours per week, Mon-Fri with a 3-week rolling rota including occasional Saturday shifts.
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