Patient Care Team Lead: Booking & Experience

Northumbria Healthcare NHS Foundation Trust is seeking a Patient Care Advisor Team Leader to supervise a contact centre team providing patient booking and administrative services. The role focuses on leading staff to deliver accurate outpatient bookings and to act as the first point of contact for patients.

You will support a change process within the outpatient booking team and ensure service standards are met.

#J-18808-Ljbffr…