Company: Service Design Jobs
Location: Leeds
Job Description:
Leeds Building Society is seeking a skilled Service Designer to join the Customer Change & Business Readiness team in Leeds. You will help translate our Customer Experience strategy into practical, testable designs that improve outcomes for both members and colleagues.
The role spans mortgages, savings and support services, requiring human-centred thinking and multi-channel design across digital, contact centres and branches.
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Posted: October 21st, 2026