IT Service Desk Team Leader | Hybrid, Cambridge

Darling Moo Talent Limited in Cambridge offers an IT Service Desk Team Leader role with hybrid working. You will lead a five-person team, provide hands-on support, and ensure service levels are met while driving improvements. The position is full-time and permanent with a salary up to £45,000 per year.

You will mentor staff, monitor performance, coordinate with IT teams, maintain documentation, and help implement automation and AI-enabled solutions to enhance service delivery.

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