Park Operations Leader: Guest Experience & Safety

Company: Merlin Entertainments
Apply for the Park Operations Leader: Guest Experience & Safety
Location: Stoke on Trent
Job Description:

Merlin Entertainments at Alton Towers Resort in Staffordshire is seeking a Senior Park Operations Manager to lead the day-to-day park operations, delivering safe, seamless and unforgettable guest days. You will coach operational leaders, manage incidents, and ensure safety and service standards across the resort.

You will collaborate with teams to boost performance, guest satisfaction and align with key business objectives. Start date January 2027, with a dynamic, inclusive workplace.

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Posted: October 24th, 2026