London IT Service Desk Analyst – Onsite

DXC Technology London is seeking a Service Desk Analyst to provide Level 1 and Level 2 IT support in a busy on-site environment. You will diagnose and resolve incidents, fulfil service requests, and ensure users receive a high-quality, responsive service while working within an ITIL-aligned framework.

Key duties include logging and prioritising tickets, supporting Windows 10/11, Microsoft 365, Active Directory, VPN and network connectivity, contributing to knowledge base improvements, and

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