Retail Incident Response & Fraud Control Officer

South Eastern Railway is seeking a Retail Support Officer on a 24-month fixed term contract to safeguard online and station retail revenue. Based at London Head Office with an additional Gravesend office, you’ll monitor websites, manage incidents, and work with suppliers to restore service.

Join a small in-house team, on a Monday–Friday schedule including one in four weeks of on-call, ensuring accurate data, fraud prevention, and timely reporting.

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