Customer Performance Lead: Value Realization & Expansion

Trig is seeking an experienced Customer Success professional to own day-to-day relationships with live customers and help new customers configure their Trig instance to deliver value. You’ll be the first hire in the Customer Performance function, running playbooks, improving them, and writing new ways to make customers successful, while collaborating with sales on expansion opportunities.

Expect autonomy, the chance to shape CS processes, and direct impact on renewals, health scores and

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