Company: DS Smith Plc
Location: Redditch
Job Description:
DS Smith Plc in Redditch is seeking an experienced Customer Service Manager to lead and develop the Customer Service function in a fast-paced manufacturing setting. You will drive service excellence, oversee a high-performing team, and collaborate with Sales, Operations, Production and Supply Chain to meet customer demand.
You will champion process improvements, manage orders and inventory, and resolve complex customer issues while maintaining strong relationships with stakeholders.
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Posted: October 25th, 2026