Location:
Remote, with the option to work from the London office
About our client
Our client is a leading UK B2B SaaS business whose cloud-based platform gives estate agents and home builders everything they need in one place, connecting businesses and consumers along the way. As the property industry digitises, their modern technologies sit right at the centre of that shift.
The role
This role focuses on unlocking more value from an existing base of around 6,000 agency customers, many of whom don’t yet know the full range of products available to them. You’ll close that gap by identifying and qualifying cross-sell and upsell opportunities, working closely with the Customer Success team to turn trusted relationships into real expansion.
- Remote working, with London office access if it suits you
- Flexible working over where and when you work
- 25 days annual leave, rising with service
- Festive closure between Christmas and New Year
- A volunteering day and a digital detox day
- 7.5% company pension contribution
- Private medical and group income protection
- Enhanced parental leave
- Fertility treatment financial support
- Free Calm app membership
- Cycle to work and electric car schemes
- On-site gym in the London office
What you’ll do
- Call existing clients to identify and qualify cross-sell and upsell opportunities across the full product portfolio
- Qualify and progress inbound enquiries from customers interested in additional products or modules
- Own a structured coverage model, contacting every allocated account on a set schedule
- Build and maintain a healthy pipeline in Salesforce, with accurate account and opportunity records
- Work with Customer Success Managers to spot expansion signals early and coordinate outreach
- Build your product, market and competitor knowledge so you can speak credibly about the whole portfolio
- Handle customer queries about additional products or services and see each one through to resolution
- Represent the business at customer events and in customer conversations when needed
Why this role
You’ll have warm relationships from day one and a wide portfolio to grow into, with the freedom to plan and prioritise your own book of accounts and direct visibility of the product roadmap. As the module offering grows, so does the opportunity in this team, backed by a structured onboarding programme, ongoing mentoring and clear routes into senior roles.
What they’re looking for
- Experience in a B2B sales role, ideally with a consultative approach
- Comfortable balancing structured outbound calling with inbound enquiries
- Highly organised, with strong time management across a large account base
- Self-motivated and results-driven, able to work on own initiative in a fast-moving, performance-led environment
- Direct, candid communicator who builds rapport quickly with established clients
- Curious about customer needs and able to match them to the right product
- At least intermediate skills in Google Sheets and Slides or Excel and PowerPoint
Nice to have
- A background in property, software or digital media
- Experience selling across a varied product portfolio
At Furza, we’re committed to promoting equality, diversity and inclusion. We encourage and welcome all applications from everyone, irrespective of background or circumstance.
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