Service Desk Analyst – 15623

Salary: £To be confirmed on application (our client has asked for this not to be advertised).

Location: Newcastle office – 5 days per week (8am-4pm). Candidates MUST live in Newcastle

Contracting Authority: Government ClientContract Length: Until 31/03/27 with potential to extendClearance: SCIt’s essential that you have:

• A passion for providing high levels of customer service
• Experience of working in a Service Desk environment
• A problem solver
• Able to maintain both a user and service focus by taking ownership and accountability of issues encountered
• Have experience in explaining technical issues to technical and non-technical people, using and understanding new and emerging technologies to support this

Our dedicated team would be pleased to discuss in more detail how we may be able to help

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