Hybrid Customer Experience Advisor (6m On-site)

Bedford-based role at bpha on a 12-month fixed term contract. You will be the first point of contact for customers, handling inquiries across telephone, email, webchat and social channels with a focus on accurate, professional service and guiding customers to the right outcomes.

Initial 6 months are on-site with hybrid work thereafter. You will support information provision, resolving enquiries, repairs guidance and payment arrangements while maintaining thorough records and collaborating with

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