Senior Deskside Support Specialist: Mentor & Drive IT

Company: BCLP
Apply for the Senior Deskside Support Specialist: Mentor & Drive IT
Location: London
Job Description:

BCLP is seeking a Senior Analyst, Deskside Support to join our Technology team in London. You will deliver responsive, professional support and mentor junior staff while driving improvements in service quality and documentation.

Based in the London office, you will handle incidents across hardware, software, AV, and collaboration tools, escalating where needed and ensuring high levels of customer service for colleagues across the firm.

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Posted: October 25th, 2026