Hybrid ICT Support Analyst – Local Authority

Maldon District Council is seeking an ICT Support Analyst to provide specialist ICT advice and support, acting as a key contact between business areas and IT services. The role offers hybrid working with two days per week in the office, and it requires delivering timely resolutions for incidents and requests.

You will log and manage cases, support small projects, and contribute to service improvements while maintaining clear records and providing customer-focused guidance.

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