EMEA SaaS Account Manager – Retention & Renewals

WGSN is seeking an Account Manager for its EMEA Retention Acceleration team. You will manage 150–200 small and mid-size customer accounts, prioritising retention and value understanding of existing services.

You will drive renewals, use usage data and Salesforce insights to spot risk early, coordinate with internal teams, and deliver a joined-up onboarding through to renewal experience.

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