Service Delivery Manager: Transport Ops & Improvement

Company: LGBT Jobs
Apply for the Service Delivery Manager: Transport Ops & Improvement
Location: Guildford
Job Description:

National Highways is seeking a Service Delivery Manager to oversee the delivery of operations and maintenance by the M25 and A249 DBFO contractors. You will ensure activities meet technical, quality and safety standards with a strong focus on customer service.

The role involves monitoring performance data, supporting audits, reviewing contractor submissions, and driving continuous improvement through contract management and liaison with stakeholders.

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Posted: October 26th, 2026