Why work for us?We’re more than just tools and we offer more than just a job. We’ve been
family run
since day one so working at Draper Tools is about being a part of the extended Draper family – a family that is rich in history, heritage and continued success.We know our people make our company what it is and our teams are passionate about new ideas, new ways of working and continuous improvement, so we work hard to make sure each person has the tools they need to thrive and succeed.People enjoy working for us;
we welcome, invest in and value our employees and one in six have worked for Draper for more than
25 years!We’re looking for a full-time Account Manager to join our team where you will play a key role in engaging with existing Draper customers and stockists. You will be responsible for building strong customer relationships, identifying sales opportunities, and providing tailored solutions to meet customer needs. If this sounds like the right role for you, we’d love to hear from you.We’re looking for a full-time
Account Manager
to join our team where you will play a key role in engaging with existing Draper customers and stockists. You will be responsible for building strong customer relationships, identifying sales opportunities, and providing tailored solutions to meet customer needs. If this sounds like the right role for you, we’d love to hear from you.
About the Role
Working as our
Account Manager
your role will include:Building and maintaining strong, long lasting relationships with key customers, ensuring excellent customer service whilst maximising revenue for the company.Identifying opportunities for growth, and use all available offers/tools to keep customers engaged and generate new business.Answering inbound calls from customers and responding to queries by phone or email.Creating bespoke promotions and offers tailored to each customer’s needs.Maintaining and updating the customer database with any relevant information including contact details, contact names and registered addresses.Independently developing and maintaining a structured customer contact call frequency schedule and plan.
Requirements
Good knowledge or understanding of the UK tool wholesale industry would be beneficialPrevious experience in a telesales or account management role is desirableGood negotiation skills with the ability to identify additional sales opportunitiesPassion and drive to succeed in a sales environmentPolite and professional tone in all communicationsAbility to establish and maintain strong client relationshipsDevelop great relationships across the business and with colleaguesStrong attention to detail and commitment to accuracyGood working knowledge of MS office and databases
BenefitsAs our
Account Manager
your benefits will include:25 days holiday with the ability to purchase additional leaveCompetitive commission planDay off for your birthdayPension schemeMedical cash plan providing cash back on everyday medical costsEmployee Assistance Programme (EAP)Private health scheme *Staff discount on Draper products with significant savings availableEmployee discount scheme – discounts on gym memberships, groceries, holidays and moreLong service bonus and awards*Death in Service InsuranceAd-hoc rewards and recognitionCycle to Work SchemeFree onsite parking
Please note this role will be based full time at our Head Office in Chandlers Ford.*After qualifying periodIf you are interested in this position, please click the link. This will direct you to our Applicant Tracking System where you will be able to apply for the role.STRICTLY NO AGENCIES
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