Complaints Handler

Company IconSafer Hand Solutions Ltd
Location IconStaffordshire

Complaints Handler12 Month Fixed-Term Contract | £28,000 per annum | StaffordshireSafer Hand Solutions are proud to be supporting our client in the recruitment of a...Read More>>.

Posted: October 3rd, 2026
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Complaints Handler

Company IconHowells Solutions Limited
Location IconSurrey

Complaints Handler / Officer - Repairs and Maintenance in Social Housing Based in Kingston upon ThamesFull time, on-going temp contract £19.55 - £20.78 per hour (umb...Read More>>.

Posted: October 2nd, 2026
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Complaints Handler

Company IconSouth West Water
Location IconExeter

Powered by Water, Driven by PurposeSouth West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes.We're proud to be part of Pe...Read More>>.

Posted: October 3rd, 2026
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Customer Complaints Manager

Company IconTeya Solutions
Location IconLondon

Overview As Customer Complaints Manager, you lead a team dedicated to handling formal merchant complaints and FOS escalations, while building a proactive, insight-driven function. You will set the quality bar, enable quicker, fairer resolut...Read More>>.

Posted: October 1st, 2026
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Customer Service Advisor - Complaints

Company IconPertemps
Location IconDown Thomas

Customer Service Advisor – Complaints | Royal MailPertemps are currently recruiting on behalf of Royal Mail for Customer Service Advisors to join their busy team in Plymouth!If...Read More>>.

Posted: September 28th, 2026
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Head of Complaints & Customer Trust

Company IconZopa
Location IconLondon

Zopa in London is seeking a Head of Complaints to lead end-to-end investigations and drive improvements across a multi-product digital bank. You’ll steer complex cases, set customer-first standards and shape the function to deliver fair outcomes...Read More>>.

Posted: September 5th, 2026
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Head of Complaints & Customer Trust — AI-Enabled Ops

Company IconZopa Bank
Location IconLondon

Zopa Bank seeks an experienced Head of Complaints to lead a high-impact, multi-product complaints function within our digitally-led bank. You will set direction, build controls, and shape AI-enabled transformation to ensure fair, compliant outcome...Read More>>.

Posted: September 13th, 2026
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Head of Complaints & AI-Enabled Customer Trust

Company IconCCMA - Call Centre Management Association
Location IconLondon

Zopa is seeking a senior leader to head complaints across its multi-product digital bank. You will set standards for customer outcomes, quality, and regulatory controls while guiding a growing team through a major transformation.You will st...Read More>>.

Posted: September 16th, 2026
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Regulatory Team Lead: Complaints & Customer Outcomes

Company IconRandstad Technologies Recruitment
Location IconNewcastle upon Tyne

Randstad Technologies Recruitment in Newcastle upon Tyne is seeking a Regulatory Supervisor to lead and develop a dedicated team of Regulatory Agents focused on Customer Outcome Testing.The role emphasizes coaching, performance management,...Read More>>.

Posted: September 22nd, 2026
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Global Customer Complaints Senior Manager

Company IconTriwill Group
Location Icon

Triwill Group, on behalf of a partner, seeks a Customer Complaints Senior Manager based in the United Kingdom. This is a senior compliance leadership role responsible for a global customer complaints program across multiple jurisdictions.Yo...Read More>>.

Posted: September 22nd, 2026
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Customer Complaints Insights Strategist

Company IconHarnham
Location IconNottingham

This is a strong opportunity to join a customer-focused insight team where your analysis will directly influence business decisions and improve customer outcomes. Sitting at the intersection of data, operations and strategy, the role offers rea...Read More>>.

Posted: September 22nd, 2026
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Account Handler - Commercial Insurance

Company IconHowden Uk Limited
Location IconBelfast

Who are we?Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength l...Read More>>.

Posted: September 11th, 2026
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Life & Pensions Complaints Handler

Company IconAshton Recruitment
Location IconBelfast

Life & Pensions Complaints HandlerLocation: Belfast City CentreSalary: Depending on ExperienceHours: Monday Friday, 9:00am 5:00pmContract: PermanentLooking to build a career within Financial Services?...Read More>>.

Posted: September 15th, 2026
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Customer Service

Company IconBlueArrow
Location IconBelfast

Customer ServiceLocation: BelfastPay Rates: £13.97 to £32.55 per hour (depending on shift pattern choice)Contract: Temporary to PermanentS...Read More>>.

Posted: September 21st, 2026
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Call Handler/Administrator

Company IconMcElroy Resourcing
Location IconDungannon

The successful candidate will assist the Response Maintenance Team with the day-to-day administration duties in a fast-paced environment. The role requires teamwork, good communication skills to ensure the team has adequate support and to assis...Read More>>.

Posted: October 2nd, 2026
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Customer Complaints Advisor

Company IconHalmer Group
Location IconAldershot

Our client is a well-established, family-owned business based in Aldershot, Hampshire, known for providing a supportive and people-focused working environment. With a strong emphasis on teamwork, transparency, and accountability, they offer emp...Read More>>.

Posted: June 4th, 2026
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Customer Care & Complaints Specialist

Company IconPimlico Plumbers Ltd
Location IconLondon

Pimlico Plumbers Ltd is seeking a Customer Services Assistant to be the primary point of contact for customer complaints. You will manage complaints, uphold high service standards, and ensure a positive customer experience.Your role involve...Read More>>.

Posted: August 4th, 2026
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Customer Feedback & Complaints Apprentice: Start in CX

Company IconTown and Country Housing
Location IconRoyal Tunbridge Wells

Town and Country Housing is offering a Customer Feedback and Information Apprentice role within our Customer Experience Team in the UK. You will gain hands-on experience through a structured apprenticeship, focusing on complaint handling, investig...Read More>>.

Posted: August 17th, 2026
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Customer Care & Complaints Specialist – Hybrid

Company IconTalent Tent
Location IconNottingham

Talent Tent in Nottingham is seeking a Customer Care Advisor to join the complaints team in a fast-paced, customer-first environment. You’ll handle inbound and outbound calls, listen to customers, take ownership, and help deliver fair resolution...Read More>>.

Posted: September 1st, 2026
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Customer service Complaints advisor - Hybrid

Company IconCactus Search
Location IconRisley

Customer Service Contact Centre – Complaints AdvisorGot a calm head and a knack for turning unhappy customers into satisfied ones?We are looking for a dedicated Complaints Advisor to join our contact centre team with...Read More>>.

Posted: September 15th, 2026
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Customer Resolution Officer (Complaints) - Permanent

Company IconWest Kent Housing Association
Location IconSevenoaks

Customer Resolution Officer (£37,152 per annum, full time, permanent) Before applying for this role, please read the following information about this opportunity found below. Job Role We’re looking for a passionate Cus...Read More>>.

Posted: September 16th, 2026
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Customer Complaints Advisor

Company IconLumesse
Location IconAnnesley Woodhouse

Do you want a Career in Property with the UK's Largest Property Services Group?Do you enjoy helping people, solving problems, and delivering excellent customer service? If you're naturally curious, a strong communicator, and motiv...Read More>>.

Posted: September 21st, 2026
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Customer Resolution Officer (Complaints) - Fixed Term

Company IconWest Kent Housing Association
Location IconSevenoaks

Customer Resolution Officer (£37,152 per annum, full time, 6 months fixed-term) Job Role We’re looking for a passionate Customer Resolution Officer to work within our dedicated team on a 6 month fixed term contract to investi...Read More>>.

Posted: September 22nd, 2026
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Property Customer Complaints Specialist

Company IconLumesse
Location IconAnnesley Woodhouse

Connells Group in Nottingham area is seeking a Customer Complaints Resolver to join the Complaints Management Team. You will investigate customer complaints and coordinate across departments to deliver fair, timely resolutions.The role offe...Read More>>.

Posted: September 22nd, 2026
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Customer Complaints Advisor

Company IconPimlico Plumbers
Location IconLondon

As a Senior Customer Service Advisor, you will play a pivotal role in protecting and enhancing Pimlico Plumbers’ reputation by delivering exceptional customer service and overseeing the effective resolution of customer complaints. As t...Read More>>.

Posted: September 24th, 2026
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Senior Customer Complaints & Service Lead

Company IconPimlico Plumbers
Location IconLondon

Pimlico Plumbers is seeking a Senior Customer Service Advisor to protect the company’s reputation by delivering exceptional service and overseeing effective resolution of customer complaints from initial contact to resolution.You will be...Read More>>.

Posted: September 25th, 2026
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Customer Complaints Advisor

Company IconDaisy Communications
Location IconBournemouth

Exciting news from us at Daisy: we’re re-branding to O2 Business! Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand! As O2 Bu...Read More>>.

Posted: September 25th, 2026
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Customer Complaints Specialist

Company IconDaisy Communications
Location IconBournemouth

Daisy Communications Limited is seeking a Customer Complaints Advisor in Bournemouth to join O2 Business post-merger. You will proactively resolve customer complaints, de-escalate when needed, take ownership, and liaise with Finance Partners to en...Read More>>.

Posted: September 26th, 2026
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Customer Service & Complaints Specialist — Mon–Fri

Company IconPeople Solutions
Location IconWest Bromwich

People Solutions is recruiting a Customer Service Advisor for its West Bromwich site in the West Midlands. This Permanent role offers a salary of £26,000–£28,000 and a Monday–Friday 9am–5pm schedule, with no weekend work.You will ha...Read More>>.

Posted: September 27th, 2026
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Customer Care & Complaints Advisor

Company IconMotorpoint Ltd
Location IconEast Midlands

Motorpoint Ltd in Derby is seeking a Customer Complaints Advisor to join our Customer Care team. You will handle inbound/outbound calls and emails, resolving issues for customers who recently bought cars from our 20 stores, ensuring a high standar...Read More>>.

Posted: September 27th, 2026
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Customer Complaints Advisor

Company IconMotorpoint Ltd
Location IconEast Midlands

Who are we? We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, V...Read More>>.

Posted: September 27th, 2026
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Customer Care & Complaints Specialist

Company IconMotorpoint
Location IconEast Midlands

Motorpoint in Derby is recruiting a Customer Care Advisor to join our centralised team. You will handle customer calls, emails and live chat, resolving issues after a car purchase from our stores.Training will be provided to ensure exceptio...Read More>>.

Posted: September 29th, 2026
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Customer Complaints Advisor

Company IconMotorpoint
Location IconEast Midlands

Who are we?We Are Motorpoint, The UK’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision.To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We b...Read More>>.

Posted: September 29th, 2026
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Customer Complaints Advisor

Company IconDaisy Group
Location IconLower Blandford St Mary

Exciting news from us at Daisy: we're re-branding to O2 Business! Following the merger between Virgin Media O2 Business and Daisy Group last year, we're taking the next step in our journey by announcing our new brand! As O2 Business, we believe in...Read More>>.

Posted: September 30th, 2026
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Customer Complaints Specialist – Impact & Growth

Company IconDaisy Group
Location IconLower Blandford St Mary

O2 Business is seeking a Customer Complaints Advisor to join a collaborative team focused on customer excellence. You will play a key role in resolving complaints, maintaining professional communication, and developing your skills in problem-solvi...Read More>>.

Posted: September 30th, 2026
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Customer Service Advisor - Complaints (12-Week Temp)

Company IconPertemps
Location IconDown Thomas

Royal Mail is seeking a Customer Service Advisor to handle complaints via telephone and email from its Plymouth-based team. You will resolve queries efficiently in a fast-paced contact centre environment, using multiple screens and internal system...Read More>>.

Posted: September 30th, 2026
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Customer Complaints advisor

Company IconSGN
Location IconGlasgow

Customer Service Complaints SpecialistGlasgow | Customer Service Centre | Full time & office basedSalary - £31.3k - £37.4k (Dependent On Experience)Competitive pension | Enhanced family leave | Life assuranc...Read More>>.

Posted: October 1st, 2026
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Senior Complaints Investigator & Customer Advocate

Company IconSGN
Location IconGlasgow

SGN is building a new Customer Service Centre in Glasgow and seeks an experienced Customer Service Complaints Specialist to manage, investigate and resolve complaints across SGN. You will own complex cases, work with operational teams and third pa...Read More>>.

Posted: October 1st, 2026
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Remote Escalations Advocate for Complex Customer Complaints

Company IconBlock, Inc.
Location IconLondon

Block, Inc. in London is seeking a Customer Support Complaints & Escalations Advocate to handle complex customer issues within the Internal Dispute Resolution team, collaborating with onshore and offshore colleagues to uphold policy frameworks....Read More>>.

Posted: October 2nd, 2026
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Customer Support Complaints & Escalations Advocate London, UK

Company IconBlock, Inc.
Location IconLondon

Customer Support Complaints & Escalations AdvocateRemote London, UKBlock is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance,...Read More>>.

Posted: October 2nd, 2026
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Customer Resolution Lead - Shape Fair, Timely Complaints

Company IconLivevacancies
Location IconSt Helens

Torus is seeking a Customer Resolution Team Leader to oversee our Complaint Handling Service within the Customer Resolution and Tenant Involvement team. You will lead the Customer Resolution Officers and drive impartial, evidence-based investigati...Read More>>.

Posted: October 3rd, 2026
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Housing Complaints & Customer Experience Lead

Company IconHaringey Jobs London
Location IconWorthing

Haringey Council is seeking an experienced Customer Liaison Manager to lead the Housing Repairs Complaints Service, ensuring prompt Stage 1 responses, handling Member Enquiries, FOI requests, DSARs and Ombudsman investigations.You will prov...Read More>>.

Posted: October 3rd, 2026
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Customer Feedback & Complaints Investigator

Company IconJobsTrackR
Location IconEast Leake

JobsTrackR is seeking a Complaints Investigation Officer in Loughborough on a temporary basis. The role pays £18.96 per hour PAYE and involves collecting and presenting customer feedback to improve service processes.You will administer the...Read More>>.

Posted: October 3rd, 2026
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Senior Complaints Handler

Company IconFreebridge Community Housing
Location IconKing's Lynn

We have a brand new, fantastic opportunity for an experienced Senior Complaints Handler to join Freebridge as our dedicated lead for Stage 2 complaints. You'll have the seniority and authority to work with any part of the business to get to...Read More>>.

Posted: October 3rd, 2026
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Customer Support Complaints & Escalations Advocate

Company IconChannel Sales Support Agent - Block
Location IconLondon

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and...Read More>>.

Posted: October 3rd, 2026
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Complaints Handler South West Water · Customer and Community · Exeter (Peninsula House)

Company IconSouth West Water Limited
Location IconExeter

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes. We’re proud to be part of Penno...Read More>>.

Posted: October 3rd, 2026
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Customer Solutions Manager – Housing & Complaints

Company IconPinnacle Group Limited
Location IconPlymouth

Pinnacle Group Limited is seeking a Customer Solutions Manager to join the Pinnacle Service Families team, supporting service families living in Defence Infrastructure Organisation accommodation across the UK. You will own complex complaints, cond...Read More>>.

Posted: October 3rd, 2026
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