Senior Claims & Customer Experience Specialist

Company: Equals One Ltd
Apply for the Senior Claims & Customer Experience Specialist
Location: Rackheath
Job Description:

Equals One Ltd in Rackheath is seeking a friendly Senior Customer Service Adviser to support domestic insurance claims. This office-based role focuses on guiding customers through the claims process, updating records and delivering a smooth, professional experience from start to finish.

We offer flexible hours (full-time or part-time), pro rata annual leave, and a company pension. The ideal candidate will be organised, calm under pressure and able to communicate clearly with customers, insurers,

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Posted: October 21st, 2026