Head of Customer Experience

Company IconElliot Marsh
Location Icon

Overview You will lead the international customer experience function to establish best-practice service delivery across multiple locations. You’ll shape group services, oversee inbound/outbound support and technical assistance, and drive...Read More>>.

Posted: October 3rd, 2026
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Customer Experience Manager

Company IconMoneyFarm
Location IconLondon

Overview In this role you own the customer experience across Moneyfarm UK, Willis Owen and Profile Pensions. You lead end-to-end complaints handling, drive proactive identification, and turn root cause insights into lasting change. You act...Read More>>.

Posted: October 3rd, 2026
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Site Operations Lead — Customer Experience

Company IconGet Recruited
Location IconMaidstone

A recruitment agency in the United Kingdom is seeking an operations-led professional to oversee the daily operations of a complex, customer-facing site. The successful candidate will take charge of ensuring smooth and efficient delivery across all ar...Read More>>.

Posted: June 6th, 2026
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Strategic Contracts Lead — Customer Experience

Company IconAlexander Dennis Limited
Location IconScotland

Alexander Dennis Limited in Larbert is seeking a Customer Contracts Manager to oversee the customer experience from order to delivery. In this role, you will manage the contract lifecycle, ensuring successful delivery and high customer satisfactio...Read More>>.

Posted: June 7th, 2026
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Shift Lead: Customer Experience & Operations

Company IconCarwashexpress
Location IconLondon

Carwashexpress in Greater London is seeking a Shift Lead to manage daily operations and ensure exemplary customer service. In this role, you'll lead the team, engage with customers, and uphold site standards during each shift.The ideal cand...Read More>>.

Posted: June 27th, 2026
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Floor Lead & Customer Experience Coach

Company IconAbercrombie & Fitch Co.
Location IconGlasgow

Abercrombie & Fitch Co. in the United Kingdom seeks a Key Lead to steer in-store performance by supervising Brand Reps and Stock Associates, delivering coaching and ensuring smooth daily operations.You will drive customer experience, mainta...Read More>>.

Posted: July 25th, 2026
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Beauty Department Lead & Customer Experience Coach

Company IconSEPHORA
Location IconLondon

SEPHORA UK is seeking a Department Manager (Supervisor) to lead a high-performing Beauty Advisor team, delivering exceptional customer experiences and driving sales across cosmetics, skincare, and fragrance. You’ll coach, develop and inspire; ma...Read More>>.

Posted: July 27th, 2026
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Store Team Lead & Customer Experience Coach

Company IconAllscreens Nationwide Ltd
Location Icon

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment for the public and trade customers. You will share responsibility for the day-to-day running of the store with the Store Manager and lead a small team....Read More>>.

Posted: August 17th, 2026
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Service Lead - Customer Experience & Team Leadership

Company IconTrek Bicycle Corporation Ltd
Location IconCity of Edinburgh

Trek in Edinburgh is seeking a Service Lead to shape the in-store service experience and be the main contact for customers needing support, delivering warmth, clarity and confidence at every interaction.As the operational lead, you will man...Read More>>.

Posted: August 21st, 2026
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Customer Experience Service Lead — Shape Simple IT Journeys

Company IconED ENERGY
Location IconGloucester

EDF Energy in the UK is seeking a Service Lead to shape and improve end-to-end customer experiences across Enterprise IT. You will champion customer journeys, ensure services are accessible and easy to navigate, and focus on delivering outcomes co...Read More>>.

Posted: August 28th, 2026
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Merchant Services Lead – Customer Experience

Company IconWowcher Ltd.
Location IconChesterfield

Wowcher Ltd. is seeking a Customer Service Manager to lead the merchant services team in Derby, with a four‑day in‑office pattern and potential remote day. You will own escalated queries, optimise processes and report on performance to protect...Read More>>.

Posted: August 29th, 2026
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Beauty Brand Counter Lead – Customer Experience

Company IconThe Estée Lauder Companies Inc.
Location IconLondon

The Estée Lauder Companies Inc. is seeking a Counter Lead to support the Brand in driving sales turnover and market share while remaining consumer focused.The role requires delivering excellent service, maintaining brand standards, and imp...Read More>>.

Posted: September 1st, 2026
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Customer Experience Team Leader: Lead & Elevate Service

Company IconVeolia
Location IconWarrington

Veolia is seeking a Multi-skilled Customer Experience Team Leader to lead a high-performing team at Birchwood Park, Warrington. This role combines strategic leadership with hands-on responsibility across four service areas, ensuring seamless servi...Read More>>.

Posted: September 1st, 2026
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Assistant Store Manager - Lead Team & Customer Experience

Company IconBOOTS
Location IconLondon

Boots Opticians in London is seeking an Assistant Manager to lead the team and deliver an exemplary customer journey across the store. You will work closely with the Store Manager to implement the commercial plan and drive growth while supporting...Read More>>.

Posted: September 3rd, 2026
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Floor Lead: Elevate Customer Experience & Sales (Flexible)

Company IconABERCROMBIE AND FITCH
Location IconLondon

Abercrombie & Fitch Co. is hiring a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure excellent in-store experiences and sales performance.The role involves opening/closing routines, POS operation, Omni...Read More>>.

Posted: September 3rd, 2026
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Retail Floor Lead - Customer Experience & Sales Coach

Company IconABERCROMBIE AND FITCH
Location IconLiverpool

Abercrombie & Fitch Co. is seeking a Key Lead in Liverpool to support store leadership on the floor, coaching Brand Reps and Stock Associates to ensure exceptional customer experiences and daily sales performance.The role emphasizes coachin...Read More>>.

Posted: September 3rd, 2026
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Fashion Store Manager | Lead Sales & Customer Experience

Company IconZachary Daniels Recruitment
Location IconGreenhithe

Bluewater store is seeking a dynamic Store Manager to lead a fashion retail team and deliver outstanding customer experiences. You will drive performance, inspire staff, and manage budgets in a fast-paced environment, with a salary up to £38,000...Read More>>.

Posted: September 4th, 2026
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Part-Time Store Product Team Lead - Elevate Customer Experience

Company IconRIVER ISLAND
Location IconIpswich

River Island is seeking a Product Team Leader in Ipswich to lead and empower the store team, delivering an inspiring customer journey and a high‑performing environment. You will drive visual execution and exemplary customer service, while suppor...Read More>>.

Posted: September 4th, 2026
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Director of Customer Experience & AI Engagement

Company IconNscale
Location Icon

Nscale seeks a Director of Customer Experience and Engagement to lead the team responsible for delivering measurable value from our GPU cloud platform. You’ll own strategy, operating model, and execution across onboarding, adoption, retention, a...Read More>>.

Posted: September 5th, 2026
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Customer Experience (CX) Manager

Company IconNuvei
Location IconLondon

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategicpartners,to help them grow. Meet Nuvei,Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modu...Read More>>.

Posted: September 5th, 2026
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Dynamic Service Advisor – Customer Experience & Growth

Company IconVertu Motors plc
Location IconCrewe by Farndon

Vertu Vauxhall Crewe is seeking a Customer-focused Service Advisor to join our established team. You will act as the vital link between customers and workshop, guiding the journey from booking to vehicle collection and keeping customers updated on...Read More>>.

Posted: September 5th, 2026
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Global Customer Experience & Logistics Specialist

Company IconMaersk
Location IconLiverpool

Maersk in the United Kingdom is seeking a Customer Experience Agent to deliver first-class service to our clients, liaising with suppliers and Maersk offices worldwide. You will play a key role in maintaining excellent customer relations and suppo...Read More>>.

Posted: September 6th, 2026
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Sales Admin & Customer Experience Coordinator

Company IconAnderson Recruitment Ltd
Location IconDursley

Anderson Recruitment Ltd's client near Slimbridge, Gloucestershire, is recruiting a Sales Administrator to support sales, delivery, service, repairs and training departments. You will provide regular updates and liaise between internal teams to ob...Read More>>.

Posted: September 6th, 2026
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Customer Experience Pro (6-Month FTC)

Company IconVeolia
Location IconKingswood

Veolia is seeking a Customer Experience Advisor for a 6-month FTC at our Cannock Head Office. The role involves handling inbound calls and emails, delivering personalised customer solutions, and promoting Veolia services.It offers 40 hours...Read More>>.

Posted: September 6th, 2026
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Customer Experience & Office Operations Manager

Company IconZeus Packaging
Location IconLurgan

Zeus Labels in Lurgan, Northern Ireland, is seeking an experienced Office & Customer Service Manager to oversee day-to-day administration, order entry and a dedicated team. You will streamline processes, maintain high service levels and act as a l...Read More>>.

Posted: September 6th, 2026
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End-to-End Customer Experience Lead (Public Sector)

Company IconComputacenter AG & Co. oHG
Location IconHatfield

Computacenter AG & Co. oHG is seeking a Customer Executive in Hatfield, UK to coordinate end-to-end customer experiences across sales, logistics and purchasing.You will act as the main contact for customers and internal teams, manage deploy...Read More>>.

Posted: September 10th, 2026
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Customer Experience & Insights Lead

Company IconTUI Group
Location IconLuton

Marella Cruises is seeking a Customer Experience & Insights Manager to ensure the voice of the customer informs decision-making, transforming feedback and data into improvements that enhance the guest experience from inspiration through to post-ho...Read More>>.

Posted: September 16th, 2026
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Retail Customer Experience Team Lead

Company IconPaddy Power
Location IconDoncaster

Paddy Power in Doncaster is seeking a Customer Service Team Leader to welcome customers in our retail shops and deliver outstanding hospitality. You will engage warmly, promote our online and retail products, and lead by example to meet shop goals...Read More>>.

Posted: September 24th, 2026
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Customer Experience & Complaints Lead (Maternity)

Company IconMetro Rod Newport & Hereford
Location IconMacclesfield

Metro Rod LTD is seeking a dedicated Complaint Handler (Maternity Cover) to join our Customer Experience Team in an office-based role. You will own customer complaints from start to finish, liaising with franchisees and internal teams to ensure fa...Read More>>.

Posted: September 25th, 2026
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Optics Store Lead: Customer Experience & Clinic Ops

Company IconBoots Group
Location IconBolton

Boots Opticians in Bolton seeks an Assistant Manager to lead a diverse team, delivering an exemplary customer journey while collaborating with the Store Manager on commercial plans. You’ll handle store operations, customer service and clinical t...Read More>>.

Posted: September 30th, 2026
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Store Floor Lead: Elevate Customer Experience & Sales

Company IconABERCROMBIE AND FITCH
Location IconRuncorn

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience and strong sales performance.This role sits within the store leadership team and requi...Read More>>.

Posted: October 1st, 2026
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Shift Lead: Flexible Hours & Customer Experience

Company IconTesco
Location IconBath

Tesco Shift Lead role in Bath area offers you a frontline leadership position in a dynamic store environment. You’ll oversee customer experience, guide the team across departments, and model excellent service.The role requires 18+ and pri...Read More>>.

Posted: October 1st, 2026
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Telecoms Store Manager — Lead Sales & Customer Experience

Company IconPriority Recruitment
Location IconWakefield

Priority Recruitment are working with an established telecoms franchise to recruit a Store Manager for its Wakefield store. This is a hands-on role for someone who enjoys leading from the shop floor.You’ll own sales, service, and store st...Read More>>.

Posted: October 1st, 2026
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Part-Time Shift Lead - Customer Experience & Ops

Company IconB Q
Location IconWest Yorkshire

B&Q Halifax is seeking a Shift Lead to oversee daily store operations, ensure a safe shopping environment, and deliver a great experience for customers and colleagues on every shift.The role is part-time (27.5 hours) on a 6-month fixed-term...Read More>>.

Posted: October 1st, 2026
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Retail Team Lead: Elevate Customer Experience & Sales

Company IconRituals UK & Ireland (B Corp™)
Location IconBishop's Stortford

Rituals UK & Ireland (B Corp™) is seeking a supervisor-like role in retail to deliver exceptional customer service and drive sales while guiding teammates. You will maintain strong product knowledge and lead by example, ensuring smooth boutique...Read More>>.

Posted: October 1st, 2026
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Retail Customer Experience Specialist

Company IconSainsbury’s Group
Location IconRhyl

Sainsbury's Group is seeking a Customer Advisor to deliver exceptional service in our store environment. You will assist customers at tills, on collection, and across the shop floor, while providing product recommendations and up-to-date informati...Read More>>.

Posted: October 3rd, 2026
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Customer Experience Advisor – Branch Specialist

Company IconBanco Santander SA
Location IconCroydon

Santander is seeking a Customer Experience Advisor based out of Croydon GS Branch, working 24.5 hours per week, on a rota’d basis Monday to Saturday, between 8am & 6pm. You’ll be the friendly face and voice helping customers with transactions,...Read More>>.

Posted: October 3rd, 2026
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Customer Experience Advisor

Company IconHotel Chocolat
Location IconRoyston

The following content displays a map of the jobs location - Mint House Job Reference hotelchocolat/TP/1358/1047 Number of Positions: 25 Contract Type: Fixed Term Contract Working Hours:...Read More>>.

Posted: October 3rd, 2026
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Part-Time Customer Experience Specialist

Company IconCo-operative Bank plc
Location IconChepstow

Coventry Building Society in Chepstow is seeking a friendly customer service assistant to join our branch team. The role focuses on helping customers, handling cash, and delivering a great experience in a welcoming environment.You'll engage...Read More>>.

Posted: October 3rd, 2026
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Head of Customer Experience & Operations Strategy

Company IconStory Terrace Inc.
Location IconNorthern Ireland

Raylo is seeking a Customer Experience Lead to own the Wow CX standard and oversee the end-to-end NPS programme. You will identify pain points from feedback, justify fixes with clear business cases, and govern CX communications at scale across cha...Read More>>.

Posted: October 3rd, 2026
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Head of Customer Experience & Services

Company IconBournemouth Churches Housing Association Limited
Location IconCoventry

Key Forensic Services in Coventry, Norwich or Warrington is seeking a Head of Customer Services Department to lead the customer services team and ensure service levels meet regulatory expectations. The role requires strategic oversight, stakeholde...Read More>>.

Posted: October 3rd, 2026
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Customer Experience Manager - Connected

Company IconSmartRecruiters, Inc.
Location IconLondon

Wavenet is an award-winning communications solution provider, delivering high-quality, high-speed and cost-effective connectivity solutions to organisations across the UK. Outstanding customer experience sits at the heart of everything we do. O...Read More>>.

Posted: October 3rd, 2026
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Head of Housing, Communities & Customer Experience

Company IconScottish Housing News
Location IconScotland

Langstane Housing Association is seeking a Director of Housing and Communities in Aberdeen. This is a full-time, strategic leadership role responsible for directing housing, support and customer services, shaping the organisation's future plans an...Read More>>.

Posted: October 3rd, 2026
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Head of Customer Experience - Television Centre, London

Company IconSavills Company
Location IconLondon

Purpose of the RoleThe Head of Customer Experience will be a senior member of the management team at Television Centre shaping and delivering world class occupier experience for all occupiers. An influencer who is able to clearly com...Read More>>.

Posted: October 4th, 2026
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Retail Display & Customer Experience Associate

Company IconHR GO Recruitment
Location IconRamsey

HR GO Recruitment seeks a Retail Assistant for a temporary store position from 19/10/26 to 19/12/26. You will help keep the store well-stocked, tidy, and visually appealing while delivering friendly customer service.The role involves mercha...Read More>>.

Posted: October 4th, 2026
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Store Key Holder & Customer Experience Champion

Company IconKURT GEIGER
Location IconManchester

Kurt Geiger is seeking a customer-focused team member to deliver outstanding service in a premium fashion store. You will welcome clients, guide their shopping journey and help them find the right products while maintaining a pristine store enviro...Read More>>.

Posted: October 4th, 2026
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