Customer Experience Manager

Company IconAlpha Living
Location IconWirral

Customer Experience Manager£40,983 per annum | 35 hours per week | Alpha Hub, WirralHelp us make sure our tenants voices genuinely shape what we do.At Alpha Living, we believe great housing s...Read More>>.

Posted: October 3rd, 2026
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Customer Experience Account Manager

Company IconSCG Together
Location IconHemel Hempstead

Job DescriptionLocation: Hemel Hempstead\nSalary: From £28,000 (Depending on experience) + OTE \nHours: Monday – Friday, 9am – 5.30pm\nYou will be part of the team that provides a remarkab...Read More>>.

Posted: October 3rd, 2026
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Customer Experience Director

Company IconSE Trains
Location IconLondon

Overview In this role you will lead the customer strategy and operational delivery for Southeastern’s railway network, shaping end-to-end customer experience across stations, information, accessibility, and disruption management. You will...Read More>>.

Posted: October 1st, 2026
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Customer Experience Admin

Company Icondeverellsmith
Location IconLondon

Overview In this role you support customer feedback and engagement initiatives within a fast-paced property development team. You coordinate surveys, maintain performance data and generate reports to inform business decisions. You work clos...Read More>>.

Posted: October 1st, 2026
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Customer Experience Manager

Company IconSainsbury's Bank
Location IconLondon

Overview In this role you ensure a best-in-class customer experience across the store, from checkout to back-of-house, including any petrol station operations. You lead and coach a team to meet service standards, manage performance and disc...Read More>>.

Posted: October 1st, 2026
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Luxury Customer Experience Host

Company IconPorsche Beaverton
Location IconPortland

Rare opportunity to join Porsche Studio Portland as a Luxury Customer Experience Host! Pay Range: $24-27 per hour plus events commission up to $1,500 per month...Read More>>.

Posted: October 1st, 2026
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Customer Experience Team Member

Company IconPertemps
Location IconColeshill

Long term opportunity with permanent prospectsBoosted holiday - 33 days per annumOutstanding, recently renovated premisesCustomer Service Advisor – Join Our Friendly Tea...Read More>>.

Posted: September 24th, 2026
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Head of Customer Experience

Company IconECR Global
Location IconCity of Edinburgh

Head of Customer Remediation - Edinburgh (hybrid 4 days a week)A major UK life and pensions business is building a new senior role to take ownership of remediation, risk events and complaints across a customer operation of around...Read More>>.

Posted: September 29th, 2026
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Customer Experience Associate

Company IconMorrisons
Location IconHamilton

Morrisons is seeking friendly, reliable staff to join our store teams across the floor. You will help serve customers in a fast-paced, structured environment with clear routines and timed activities to ensure customers get what they need, when the...Read More>>.

Posted: October 2nd, 2026
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Customer Experience Specialist - Hybrid

Company IconThe Kraft Heinz Company
Location IconLondon

Job DescriptionABOUT THE TEAM:The Kitchen is Kraft Heinz's in-house, culture-first creative agency. Our creatives, strategists and makers work alongside marketing teams to turn business challenges into bold, effective campaigns at pace. ROLE...Read More>>.

Posted: October 3rd, 2026
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Director, FS Customer Experience Transformation

Company IconFrog
Location IconLondon

A leading consulting firm in the United Kingdom is seeking a dynamic Director to expand their Financial Services business through Customer Experience Transformation initiatives. The ideal candidate will possess profound consulting experience, especia...Read More>>.

Posted: June 26th, 2026
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Senior Venue Operations and Customer Experience Lead

Company IconAllscreens Nationwide Ltd
Location IconLondon

Ambassador Theatre Group in London seeks a Deputy General Manager to support the General Manager and lead the Customer Experience Team and Stage Door, ensuring a seamless, customer-centric venue operation.You will work with venue heads and...Read More>>.

Posted: August 17th, 2026
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Customer Experience & Process Improvement Lead

Company IconCapital One
Location IconNottingham

Capital One is hiring a Continuous Improvement Lead in Nottingham to bridge high‑level operational strategy with hands‑on delivery. You will lead cross‑department projects to enhance customer experience, reduce waste, and streamline contact...Read More>>.

Posted: August 30th, 2026
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Head of Customer Experience (3560)

Company IconGTR
Location IconLondon

Position Title Head of Customer Experience Location Monument Place Reports to Position Title Customer Excellence Director Grade MG1 Lead The Future Of Customer Experience At GTR....Read More>>.

Posted: September 2nd, 2026
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Head of Customer Experience & Transformation

Company IconGTR
Location IconLondon

GTR is searching for a Head of Customer Experience to lead the transformation of customer experience across the UK's largest and most complex rail networks. This high-impact role involves shaping an inclusive customer journey, enhancing service qu...Read More>>.

Posted: September 2nd, 2026
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Head of Customer Experience in Slough

Company Iconwww.cardandpaymentjobs.com
Location IconLondon

OverviewHead of Customer ExperienceOur client is a global payments company on a fast track growth journey.As such, they require a Head of Customer Experience who will oversee the delivery of seamless, efficient, and high-...Read More>>.

Posted: September 2nd, 2026
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Head of Customer Experience

Company IconAXA UK
Location IconLondon

About AXA: AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, includin...Read More>>.

Posted: September 12th, 2026
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Customer Experience Leader – Immersive Beauty

Company IconSephora USA, Inc
Location IconLondon

SEPHORA UK is seeking a Customer Experience Manager for its London store to shape how customers discover, engage with, and fall in love with Sephora. You will lead the customer experience strategy, elevate service standards, and coach a high-perfo...Read More>>.

Posted: September 14th, 2026
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Customer Experience (CX) Manager

Company IconNuvei
Location IconLondon

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategicpartners,to help them grow. Meet Nuvei,Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modu...Read More>>.

Posted: September 14th, 2026
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Strategy & Operations Manager, Customer Experience

Company IconDeliveroo
Location IconLondon

About the teamAs one of DoorDash's core operations teams, Customer Experience ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and implements DoorDash's automa...Read More>>.

Posted: September 14th, 2026
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Customer Experience Manager

Company IconGi Group
Location IconLondon

Customer Experience Manager – Heat Networks (12–14 Month FTC, Maternity Cover) Hybrid – London or Bristol (c. 3 days in office per week) PAYE or Approved Umbrella Only We’re recruiting an experienced Customer Expe...Read More>>.

Posted: September 14th, 2026
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Hybrid Customer Experience Lead - Heat Networks (12-14m)

Company IconGi Group
Location IconLondon

Gi Group is seeking a Customer Experience Manager for a 12–14 month FTC, focusing on customer experience in the renewable energy sector. The successful candidate will oversee service delivery, manage customer complaints, and ensure compliance wi...Read More>>.

Posted: September 14th, 2026
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Customer Experience & Operations Leader

Company IconRetail
Location IconLondon

Sainsbury’s is seeking a Lead Customer Experience Manager to drive exceptional in-store experiences across all touchpoints. You will lead a team of managers, plan for key trading events, and take ownership of store performance in the absence of...Read More>>.

Posted: September 15th, 2026
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Head of Customer Experience & Growth

Company IconWedo Technology Solutions Ltd.
Location IconLondon

Wedo Technology Solutions Ltd. is looking for a Director of Customer Experience to enhance customer relationships and drive loyalty in a rapidly growing technology business. In this strategic leadership role, you will shape customer journey strate...Read More>>.

Posted: September 17th, 2026
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Rail Customer Experience Director

Company IconCONNEX SOUTH EASTERN
Location IconLondon

Southern seeks a Customer Experience Director to lead strategy and delivery for customer experience across a vast railway network. Based at London Bridge, you will drive customer-centric change from stations to executive level, shaping the future...Read More>>.

Posted: September 21st, 2026
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Customer Experience Director

Company IconCONNEX SOUTH EASTERN
Location IconLondon

Job Introduction Are you ready to shape the future of customer experience on one of the UK’s largest and most visible railway networks? We’re seeking a Customer Experience Director to lead our customer strategy and operation...Read More>>.

Posted: September 21st, 2026
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Ecommerce Customer Experience Manager

Company IconExperis
Location IconLondon

Customer Experience Manager - Indirect E-commerce Location: London (3 days per week on-site) Rate: £550-£650 If you care about what customers feel *after* they click-across third-party platforms, marketplaces and q-comm...Read More>>.

Posted: September 21st, 2026
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Ecommerce Customer Experience Manager

Company IconExperis - ManpowerGroup
Location IconLondon

Customer Experience Manager - Indirect E-commerce Location: London (3 days per week on-site) Rate: £550-£650 If you care about what customers feel *after* they click-across third-party platforms, marketplaces and q-co...Read More>>.

Posted: September 21st, 2026
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Front of House/Customer Experience Manager

Company IconCobalt Consulting (UK) Ltd
Location IconLondon

The RoleThe role of the Customer Experience Manager for the portfolio is a dynamic and visionary role leading a front of house team. The Manager will work closely with the FOH team, to create a vibrant, dynamic, and innovative and thri...Read More>>.

Posted: September 21st, 2026
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Customer Experience Customer Success Specialist

Company IconCisco Systems, Inc.
Location IconLondon

Meet the Team Cisco Customer Experience (CX) is a comprehensive service organization focused on accelerating customer success by guiding them through the entire technology lifecycle. Cisco CX provides expert consulting, technical...Read More>>.

Posted: September 22nd, 2026
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CX Transformation Lead: AI-Powered Customer Experience

Company IconCapco
Location IconLondon

Capco is recruiting a CX Transformation Specialist for its Product & Experience practice in London. You will shape customer strategies and operating models, collaborating with senior stakeholders to deliver AI-powered, customer-centric transformat...Read More>>.

Posted: September 22nd, 2026
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iOS Engineer, Customer Experience at Scale

Company IconASOS
Location IconLondon

ASOS in London is seeking an iOS Engineer to help scale our iPhone and iPad apps, delivering high quality, accessible experiences for millions of users.You will work with designers and engineers in an agile, cross-functional team, contribut...Read More>>.

Posted: September 22nd, 2026
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Senior Customer Experience Specialist

Company IconHiBob
Location IconLondon

HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth,...Read More>>.

Posted: September 22nd, 2026
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Product Manager: CRM & Customer Experience Lead

Company IconPod Point, Ltd.
Location IconLondon

Pod Point, Ltd. in London is seeking a Product Manager for a 6-month fixed-term contract. The role is hybrid (1-2 days per week in the London office) and reports to the Group Product Manager.You will own product requirements, shape the back...Read More>>.

Posted: September 22nd, 2026
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Customer Experience Lead

Company IconZima Dental
Location IconLondon

We're looking for a Customer Experience Lead to take full ownership of Zima Dental's post-purchase experience and define its next phase of optimisation and growth. This is a high-impact role for someone who has built and led CX before - focused...Read More>>.

Posted: September 22nd, 2026
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Accessibility and Customer Experience Lead/ SME (12-month secondment)

Company IconRail Delivery Group
Location IconLondon

Accessibility and Customer Experience Lead/ SME (12‑month secondment) Closing date: 19 January 2026 Salary: Up to £67,422 per annum RDG will also consider secondment applications from individuals worki...Read More>>.

Posted: September 22nd, 2026
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Group Customer Experience Lead

Company IconKelling Group Limited
Location Icon

Kelling Group Limited in Normanton is seeking a Customer Experience Lead who will act as the voice of the customer across the Group. You’ll capture feedback from internal and external customers and translate it into actionable improvements....Read More>>.

Posted: September 22nd, 2026
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Customer Experience Lead – Real Estate & Community

Company IconColliers International EMEA
Location IconLondon

Colliers UK is seeking an experienced Customer Experience Manager to lead the customer experience and community function across the BEAM portfolio. The role focuses on delivering five-star occupier experiences and building strong relationships wit...Read More>>.

Posted: September 23rd, 2026
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Kia Brand Manager - Lead Sales & Customer Experience

Company IconWessex Garages
Location IconNewport

Wessex Garages in Newport is seeking an experienced automotive professional to step into the role of Kia Brand Manager. You will lead the sales team, drive performance, and shape the customer journey across our South Wales and South West network....Read More>>.

Posted: September 23rd, 2026
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Service Design Lead: End-to-End Customer Experiences

Company IconTenth Revolution Group
Location IconLondon

Tenth Revolution Group is seeking a Service Design Manager to lead end-to-end service design across multiple products and channels in the UK. You’ll work with finance and strategy teams to deliver meaningful customer experiences and measurable o...Read More>>.

Posted: September 24th, 2026
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Strategic Customer Experience & Planning Lead

Company IconHeathrow Airport Limited
Location IconLondon

Heathrow Airport Limited is seeking a Customer Strategy & Planning Manager to shape Heathrow's Customer Strategy and translate vision into actionable plans that deliver real outcomes. You will collaborate with senior stakeholders across Heathrow t...Read More>>.

Posted: September 24th, 2026
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Head of Customer Experience & Growth

Company IconConfidential
Location IconLondon

RMK Talent Solutions, in partnership with a fast-growing Fintech, seeks a Head of Customer Experience to lead Digital and Online customer management. This permanent role demands a strategic leader focused on delivering exceptional service and nurt...Read More>>.

Posted: September 25th, 2026
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Chief Customer Experience & Transformation Lead

Company IconSovereign Network Group
Location IconBasingstoke

Sovereign Network Group (SNG) is hiring a Head of Customer Transformation to shape end-to-end omnichannel journeys and drive a best-in-class customer experience. The role is based in Basingstoke with hybrid working and occasional travel to other s...Read More>>.

Posted: September 30th, 2026
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Lead Customer Experience Manager

Company IconRetail
Location IconSevenoaks

What you’ll be doing:Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.Planning for upcoming key tradi...Read More>>.

Posted: September 30th, 2026
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Customer Experience Strategy Lead

Company IconGamma
Location IconManchester

Gamma is seeking a Head of Customer Experience to lead customer and partner outcomes across product, design, and delivery. You will champion customer-centric strategies and collaborates with senior stakeholders to drive measurable improvements....Read More>>.

Posted: October 1st, 2026
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Sales Manager: Lead Great Customer Experience & Growth

Company IconStoneacre
Location IconCalverley

Stoneacre Motor Group in the United Kingdom is looking for an experienced Sales Manager to lead a dealership's sales team, deliver exceptional customer service, and drive performance.You will coach staff, manage daily operations, and aim to...Read More>>.

Posted: October 1st, 2026
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Service Manager: Lead Engineers & Top Customer Experience

Company IconFinning International
Location IconChesterfield

Finning (UK) Ltd is seeking a Service Manager to lead a team of engineers and ensure superior customer experience by optimising resources and maintaining high service standards. You will drive end-to-end repair processes and manage service deliver...Read More>>.

Posted: October 2nd, 2026
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Graduate Customer Experience (CX) Analyst Programme - Telford

Company IconCapgemini
Location IconTelford

Graduate Customer Experience (CX) Analyst Programme - TelfordReference Code: 557797-en_GBContract Type:PermanentProfessional Communities: Business AnalysisGraduate Customer Experience (C...Read More>>.

Posted: October 2nd, 2026
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Customer Experience Manager - Oxford

Company IconBerkley Care Group
Location IconOxford

Customer Experience Manager - Oxford, OxfordshireAbout the Position:18.25 per hour, paid breaks plus lots of great benefits!Find your place and make a difference as a Customer Experience...Read More>>.

Posted: September 17th, 2026
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Marketing & Customer Experience Graduate Programme 2027 - Milton Keynes

Company IconVolkswagen Group UK Ltd
Location IconMilton Keynes

Marketing & Customer Experience Graduate Programme 2027 - Milton KeynesLocation:Volkswagen Group UK - Milton KeynesDepartment:Vacancy Type:Fixed Term Contract - GraduateCharge up your career...Read More>>.

Posted: September 21st, 2026
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