Customer Experience Lead

Company IconZima Dental
Location IconLondon

We're looking for a Customer Experience Lead to take full ownership of Zima Dental's post-purchase experience and define its next phase of optimisation and growth. This is a high-impact role for someone who has built and led CX before - focused...Read More>>.

Posted: September 22nd, 2026
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Customer Experience Project Lead – 13‑Month FTC

Company IconKeolisAmey Docklands
Location IconLondon

KeolisAmey Docklands is seeking a Customer Experience Manager on a 13-month fixed-term basis to lead customer correspondence management, improvement projects and initiatives within our customer experience strategy. You’ll be responsible for stee...Read More>>.

Posted: October 11th, 2026
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Senior Luxury Showroom Lead: Events & Customer Experience

Company IconARLETTIE LONDON
Location IconLondon

Arlettie London is seeking a Senior Showroom Manager to coordinate events with the Country Manager and Account Managers, leading an operations team of 30 to 100 weekly.You will ensure sales and client satisfaction across B2B and B2C, superv...Read More>>.

Posted: October 12th, 2026
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Casino Floor Support & Customer Experience Lead

Company IconRank Group
Location IconLeeds

Grosvenor Casinos in the UK seeks confident gaming table inspectors to join a dynamic Customer & Dealer Support role. You will help ensure smooth table operations, support dealers, engage guests and maintain a safe, interactive gaming environment....Read More>>.

Posted: September 10th, 2026
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Experience Expert: Lead Memorable Customer Experiences

Company IconMulberry
Location IconLiverpool

Mulberry is seeking an Experience Expert for a new Liverpool store. You will create memorable customer experiences, use product knowledge and storytelling, and build lasting relationships with clients from day one.The role focuses on delive...Read More>>.

Posted: September 13th, 2026
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Assistant Manager — Lead Customer Experiences in a Busy Pub

Company IconHungry Horse
Location IconBuckshaw Village

Hungry Horse in Buckshaw Village is seeking an Assistant Manager to join our busy pub team. You’ll support the General Manager in daily operations, lead by example, and ensure guests enjoy great service.You’ll develop the team, uphold b...Read More>>.

Posted: September 14th, 2026
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Brand Ambassador & Store Lead — Elevate Customer Experience

Company IconFARM Rio
Location IconOxford

FARM Rio is seeking a Full-Time Key Holder at Bicester Village, near Oxford, to start in September. You will be a strong brand ambassador, delivering a WOW customer experience and supporting the team to run daily store operations.Open to wo...Read More>>.

Posted: September 14th, 2026
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Sports Facility Customer Experience Lead

Company IconAyrshire360
Location IconKilmarnock

Ayrshire360 in Scotland is seeking a customer-focused individual to provide a warm, welcoming environment within our sports facilities. You will deliver excellent service in busy settings while upholding high standards and contributing to an outst...Read More>>.

Posted: October 6th, 2026
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Store Floor & Customer Experience Lead

Company IconMarks and Spencer
Location IconKendal

Marks and Spencer in Kendal is seeking a frontline Store Operations Associate to lead the fill operation and ensure the salesfloor is ready to trade. You will co-ordinate resource and support the Colleague Manager in their absence, while acting as...Read More>>.

Posted: October 6th, 2026
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Retail Betting & Customer Experience Lead

Company IconBetfred Group Holdings Limited
Location IconWhitburn

Betfred Group Holdings Limited is seeking an enthusiastic Assistant Sales Manager to join our retail shops across the UK. You will process bets, engage customers with product knowledge and promotions, and help create a welcoming, responsible gambl...Read More>>.

Posted: October 7th, 2026
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Fashion Stylist & Customer Experience Lead

Company IconThe Foschini Group / TFG London
Location Icon

Phase Eight, part of TFG London, is seeking a Style Advisor for Bluewater. You will greet customers with confidence, offer tailored fashion advice, and build outfits for every occasion on the shop floor.You’ll deepen product knowledge, an...Read More>>.

Posted: October 7th, 2026
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Service Advisor | Customer Experience Lead +33 Days Holiday

Company IconArnold Clark Group
Location IconGlasgow

Arnold Clark Group is seeking a proactive Service Advisor at our Glasgow branch on Royston Road. You will ensure a fantastic service experience for customers, coordinating with workshop teams and handling service requirements from start to finish....Read More>>.

Posted: October 9th, 2026
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Resales Executive - Customer Experience & Process Lead

Company IconAbri
Location IconEastleigh

Abri is seeking a Resales Executive to join our Eastleigh office on a permanent basis. You will oversee the customer journey from the start of a shared ownership sale right through to completion, liaising with solicitors and multiple stakeholders...Read More>>.

Posted: October 9th, 2026
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Online Customer Experience & Delivery Lead

Company IconAsda
Location IconLeeds

Asda is seeking a Customer Delivery Coordinator at Asda House to support the Online Customer Journey strategy through coordination and execution of customer and delivery initiatives across Stores and Field Operations.Working with the Custom...Read More>>.

Posted: October 9th, 2026
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Customer Experience & Complaints Lead - Automotive (London)

Company IconPybus Recruitment Ltd
Location IconLondon

Pybus Recruitment Ltd in London is seeking a Customer Complaint & Customer Experience Manager to own end-to-end complaint handling across the dealer network and drive service excellence in a fast-paced automotive business.Based at Chiswick...Read More>>.

Posted: October 11th, 2026
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Workshop Lead & Customer Experience Manager

Company IconHalfords
Location IconCastle Hedingham

Halfords is seeking an Assistant Manager to work with the Centre Manager, balancing workshop duties with sales and customer service responsibilities. You will lead a team of technicians, drive profitability, and ensure an excellent customer journe...Read More>>.

Posted: October 11th, 2026
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In-Store Team Lead — Customer Experience

Company IconScrewfix Direct Ltd.
Location IconGateshead

Screwfix Direct Ltd. is seeking a Retail Supervisor to lead in-store operations, guide customers to the right products, and uphold high store standards. You will mentor a small team, manage daily tasks, and contribute to a friendly, efficient shop...Read More>>.

Posted: October 11th, 2026
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Shift Lead: Customer Experience & Store Operations

Company IconStarbucks Nottingham Wilford Lane DT
Location IconNottingham

Starbucks in Nottingham is seeking a Shift Supervisor to oversee daily store operations and support the Store Manager and Assistant Manager. You will guide baristas, ensure high-quality service, and uphold Starbucks standards to maintain a welcomi...Read More>>.

Posted: October 11th, 2026
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Lead Customer Experience Manager

Company IconSainsbury's
Location IconCardiff

Leading in our stores: Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every singl...Read More>>.

Posted: October 11th, 2026
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Retail Shop Lead — Customer Experience & Operations

Company IconBOYLE Sports
Location IconStevenage

BOYLE Sports in Stevenage is seeking an Assistant Manager to support the Shop Manager and lead the shop team through busy trading periods. You will open and close the shop, supervise staff, manage cash procedures and ensure high standards of custo...Read More>>.

Posted: October 11th, 2026
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Branch Operations Lead — Customer Experience Champion

Company IconLKQ Europe GmbH
Location IconOldham

LKQ Europe GmbH in Oldham is seeking a Duty Manager to lead the day-to-day operation of the branch, spanning retail, warehouse and fleet functions, delivering safe, compliant and high-quality service.You will develop and motivate a high-per...Read More>>.

Posted: October 11th, 2026
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People-First Store Lead | Customer Experience

Company IconGlossier, Inc.
Location IconLondon

Glossier, Inc. in London is seeking a store leader to guide front‑of‑house and back‑of‑house teams, delivering memorable customer experiences while upholding brand standards. You will lead shift huddles, coach a diverse team, and model our...Read More>>.

Posted: October 11th, 2026
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Retail Team Lead – Customer Experience & Ops

Company IconFinisterre
Location IconLondon

Finisterre in London is seeking an experienced Retail Supervisor for their Covent Garden store. You will support the management team in daily operations, lead the team on floor training, and drive customer experience while ensuring store targets a...Read More>>.

Posted: October 11th, 2026
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Retail Supervisor: Lead Store & Customer Experience

Company IconScrewfix
Location IconStoke on Trent

Screwfix in Stoke-on-Trent is seeking a capable Retail Supervisor to lead a small team in a fast‑paced store. You’ll understand customer needs, guide them to the right products, and uphold store standards with a hands‑on, friendly approach....Read More>>.

Posted: October 12th, 2026
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Kia Brand Manager: Lead Growth & Customer Experience

Company IconWessex Garages
Location IconGloucester

Wessex Garages is seeking a Kia Brand Manager in Gloucester to lead a high-performing sales team and drive brand performance. You will foster a positive team environment, focus on sales growth, and ensure an exceptional customer experience....Read More>>.

Posted: October 12th, 2026
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Chef Manager: Lead Kitchens & Customer Experience

Company IconCompass Group UK
Location IconLondon

Compass Group UK&I, Chartwells, is seeking an experienced Chef Manager to lead catering operations and deliver exceptional food experiences at a full-time capacity. You will oversee kitchens and service counters, drive performance, and advance you...Read More>>.

Posted: October 12th, 2026
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Counter Lead: Retail Sales & Customer Experience

Company IconThe Estée Lauder Companies Inc.
Location IconSwansea

The Estée Lauder Companies Inc. in Swansea seeks a Counter Lead to support the Brand by driving sales, maintaining exceptional customer service, and representing the Brand professionally at all times.You will manage daily replenishment, co...Read More>>.

Posted: October 12th, 2026
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Automotive Service Lead: Customer Experience & Ops

Company IconPerfect Placement UK Ltd
Location IconLancashire

Perfect Placement UK Ltd. is recruiting for a Senior Service Advisor at a well-established Blackpool dealership. This role focuses on delivering outstanding customer service, coordinating service appointments, and supporting service department ope...Read More>>.

Posted: October 12th, 2026
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Store Shift Lead: Drive Customer Experience & Team

Company IconB&Q Limited
Location IconWigan

B&Q Limited in Wigan is seeking a Shift Lead to oversee daily shift operations, ensuring a safe and welcoming store environment for customers and colleagues alike. You will deploy staff, serve as the primary contact, and drive a positive, energeti...Read More>>.

Posted: October 12th, 2026
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Store Team Lead: Elevate Customer Experience

Company IconCard Factory
Location IconSwansea

cardfactory in Swansea is looking for a friendly and upbeat Team Leader to energise the store, lead by example, and ensure customers leave with a smile. You’ll support the Store Manager, keep the team motivated, and step up when needed to keep t...Read More>>.

Posted: October 12th, 2026
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Store Supervisor — Lead Customer Experience & Team Growth

Company IconToolstation
Location IconThame

Toolstation in Thame is recruiting for a Retail Supervisor on a 40-hour fixed-term contract. You will be the face of the branch, supporting the Store Manager, coaching the team and ensuring excellent service while deliveries are checked and shelve...Read More>>.

Posted: October 12th, 2026
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Store Manager: Lead Sales & Customer Experience

Company IconSalon Services
Location IconNewcastle upon Tyne

Sally Europe is seeking a Store Manager to lead and inspire the team, drive sales, and deliver outstanding customer experiences across our Newcastle store. You will oversee store operations, merchandising, and employee development to ensure target...Read More>>.

Posted: October 12th, 2026
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Assistant Manager — Lead & Elevate Customer Experience

Company IconThe Foschini Group
Location IconCity of Westminster

Phase Eight in London is seeking an Assistant Manager for our Westfield, White City store. If you thrive in a collaborative team, love delivering exceptional customer experiences and can turn big ideas into real results, this is your moment....Read More>>.

Posted: October 12th, 2026
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Lingerie Store Lead & Customer Experience Champion

Company IconBoux Avenue
Location IconPlymouth

Boux Avenue in Plymouth is seeking a Store Manager to lead the store team, drive sales, and deliver exceptional customer service. You will inspire colleagues, maintain brand standards and ensure outstanding bra fittings as part of a luxurious shop...Read More>>.

Posted: October 12th, 2026
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Assistant Store Manager: Lead Teams & Customer Experience

Company IconStarbucks Coffee Company
Location IconWashington

Starbucks Coffee Company is seeking an assistant manager to lead a store team in a fast-paced retail environment. You will drive commercial results, inspire partners and ensure exceptional customer experiences across shifts. This role focuses on o...Read More>>.

Posted: October 12th, 2026
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Retail Team Lead — Customer Experience & Training

Company IconWickes
Location IconWales

Wickes in the United Kingdom is seeking a customer-focused supervisor to support store teams and ensure a first-class shopping experience. You will act as a key holder and guide colleagues through daily tasks, training new team members and coordin...Read More>>.

Posted: October 12th, 2026
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Store Team Lead - Elevate Customer Experience

Company IconPhase Eight
Location IconLondon

Phase Eight is seeking an Assistant Manager for our store in Westfield, White City. You will lead a collaborative team, deliver exceptional customer experiences, and translate big ideas into tangible store results.You will coach and develop...Read More>>.

Posted: October 12th, 2026
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Store Team Leader: Lead Exceptional Customer Experience

Company IconHome Bargains
Location IconMiddlewich

Home Bargains is seeking a Store Team Leader to provide an exceptional retail experience and drive store performance. You will lead and develop colleagues, ensuring high standards and customer satisfaction at all times.The role offers full-...Read More>>.

Posted: October 12th, 2026
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Luxe Store Lead — Elevate Customer Experience

Company IconL'Oreal
Location IconKnighton

L'Oréal Luxe is seeking a Luxe Assistant Store Manager in the United Kingdom to lead and develop the store team, delivering world-class service and exceeding retail targets. You will champion coaching, product knowledge, and brand storytelling to...Read More>>.

Posted: October 12th, 2026
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Brand Counter Lead — Customer Experience & Sales

Company IconThe Estée Lauder Companies Inc.
Location Icon

The Estée Lauder Companies Inc. is seeking a Counter Lead to drive sales turnover and market share while keeping consumer focus at the core of all activities. You will reflect brand values, deliver excellent service, and maintain retail standards...Read More>>.

Posted: October 12th, 2026
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Trade Branch Manager — Lead Sales & Customer Experience

Company IconEurocell Plc
Location IconAndover

Eurocell plc in Salisbury, Wiltshire, is seeking a Branch Manager to lead a team, drive sales, and maintain high standards of customer service. The role is a permanent, full-time position with 44 hours per week, including a Saturday rota.A...Read More>>.

Posted: October 12th, 2026
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Sales Team Lead — Customer Experience (Flexible Hours)

Company IconNEXT plc
Location IconGlasgow

NEXT plc is seeking a Sales Manager in the United Kingdom to lead and inspire a store team, prioritise outstanding customer service and achieve performance targets.You will work in a fast paced environment, coaching and motivating colleague...Read More>>.

Posted: October 12th, 2026
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Retail Deputy Manager: Lead & Elevate Customer Experience

Company IconHome Bargains
Location IconCleckheaton

Home Bargains invites ambitious individuals to join our dynamic retail management team as Deputy Manager. You will lead and develop a store team to deliver exceptional service while meeting targets in a fast-paced environment.Our management...Read More>>.

Posted: October 12th, 2026
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Retail Lead: Elevate Customer Experience & Team Performance

Company IconNIKE, Inc.
Location IconCity of Westminster

Nike Women Chelsea Kings Road in London is seeking a Retail Lead to deliver world-class service and maintain a premium brand experience on the sales floor. You will coach and coordinate a small team, drive sales targets including digital services...Read More>>.

Posted: October 12th, 2026
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Store Shift Lead — Team Leader, Customer Experience & Safety

Company IconB Q
Location IconChester

B&Q Chester is seeking a Shift Lead to oversee a 36.75 hour week, with shifts from 5:30am to 10pm. This permanent role offers a salary of £28,740.50 per year, including £1,031 store location allowance, plus a pension and 6.6 weeks holiday....Read More>>.

Posted: October 13th, 2026
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Customer Experience Ambassador

Company IconSainsbury's
Location IconPenrith

Sainsbury's is hiring for store roles across our network in the UK. You will put customers first with friendly, helpful service, assist with shelving, picking orders, serving customers or selling products, and use digital tools to improve the shop...Read More>>.

Posted: October 13th, 2026
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Customer Experience Specialist

Company IconNo.4 Design Company Limited
Location Icon

About The Role Are you a communication maestro with a passion for skincare and beauty? Do you thrive on creating standout customer experiences? If so, you might be the perfect fit for our Ambassador and Customer Experience team at Tropic...Read More>>.

Posted: October 13th, 2026
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Store Supervisor: Lead Sales & Customer Experience

Company IconThe North Face
Location IconLondon

The North Face store in Battersea, London is looking for a motivated, enthusiastic Store Supervisor to join our team. You will act as the vital link between store management and the sales associates, driving service and sales and helping the team...Read More>>.

Posted: October 13th, 2026
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Retail Team Lead — Elevate Customer Experience (Bonus Eligible)

Company IconNike
Location IconLondon

Nike Kings Cross is seeking a Team Lead to deliver world-class service and a premium brand experience. You will coach and motivate the team, support daily store operations, and help drive sales across digital services, visual merchandising, and pr...Read More>>.

Posted: October 13th, 2026
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